Maternity Ward Receptionist - 37.5h Fixed-Term

University College London Hospitals NHS Foundation Trust; Greater London; On-site; GBP 21,000 - 25,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust (EGA Wing) seeks a receptionist for the maternity ward to provide front-of-house support across the Maternity Triage, Labour Ward and Postnatal Ward receptions. You will handle phone, email and in-person inquiries with professionalism, contributing to a positive patient experience.

The role is fixed-term, full-time (37.5 hours per week) with shifts including nights, weekends and bank holidays, working within a multidisciplinary maternity

Qualifications

• Patient-focused with excellent customer care skills.
• Comfortable interacting with patients, visitors and staff.
• Willingness to handle a range of administrative tasks.

Responsibilities

• Work on inpatient reception areas: Front of House, Maternity Triage, Labour Ward and Postnatal Ward receptions.
• Interact with patients by telephone, email and in person in a friendly, professional manner.
• Perform a comprehensive range of administrative duties to deliver a high-quality patient and user experience.

Skills

Front of House

Customer Care

Attention to detail

Job description

University College London Hospitals NHS Foundation Trust (EGA Wing) seeks a receptionist for the maternity ward to provide front-of-house support across the Maternity Triage, Labour Ward and Postnatal Ward receptions. You will handle phone, email and in-person inquiries with professionalism, contributing to a positive patient experience.

The role is fixed-term, full-time (37.5 hours per week) with shifts including nights, weekends and bank holidays, working within a multidisciplinary maternity