Master Technician

Stellantis &You UK; Romford; On-site; GBP 43,000 - 55,000; Full time

Job summary

Join a leading automotive manufacturer as a Master Technician in Romford. This role offers the chance to work with a dynamic team, diagnose and repair complex vehicle systems, and benefit from an enticing salary package and career development opportunities. Candidates should possess technical expertise and a commitment to excellence in service delivery, all within a supportive work environment.

Benefits

Company Car Scheme

Exclusive Discounts on New Cars

Pension with up to 7% employer contribution

Annual Leave increasing with service

Access to Training Opportunities

Employee Assistance Programme

Occupational Health support

Qualifications

• Minimum of NVQ in Motor Vehicle Technology through IMI or City & Guilds Level 3 required.
• Additional manufacturer training recognition preferred.
• Passion for learning and sharing technical knowledge essential.

Responsibilities

• Diagnose complex vehicle systems and perform routine services & repairs.
• Communicate with customers to understand reported issues.
• Assist and train colleagues, ensuring quality and safety in the workshop.

Skills

Diagnostic Ability

Technical Expertise

Communication

Mentoring

Education

NVQ in Motor Vehicle Technology

IMI or City & Guilds Level 3

Job description

Master Technician based at our Romford branch: 134 London Rd, Romford RM7 9QU

• Base salary of up to £43,095
• Additional efficiency and quality bonuses up to £55,000
• Career Opportunity in a manufacturer owned dealership
• Additional £91 per month salary uplift for MOT qualified technicians

About Us

Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and bonus opportunities.

Additional Benefits

• Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension: Benefit from a generous employer pension contribution of up to 7%.
• Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
• Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
• Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
• Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
• Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
• Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
• Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
• Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
• Access to our Technician Upskill Programme
• Toolbox Insurance

Master Technician Role Overview:

This is a great opportunity for you to become a key member of our workshop team.

An exciting new opportunity has come up here at Romford as we’re on the lookout for a Master Technician to join our dynamic team.

As a Master Technician you will diagnose complex systems across the whole range of vehicle systems, as well as routine service and repairs. We believe in developing YOU, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.

A Master Technician will also:

• Diagnose complex symptoms across the whole range of vehicle systems, as well as conduct routine service & repairs.
• Ensure Quality and a first time fix to delight our customers every time.
• Communicate with customers to fully understand their reported issue.
• Feedback resolutions to the Stellantis technical platforms.
• Develop your skills & knowledge to stay at the forefront of vehicle technology, including EV.
• Lead by example continually demonstrating best practice to your colleagues.
• Assist and train your colleagues with technical assistance.
• Complete video vehicle health checks to highlight any issues & sell-up opportunities.
• Maintain a clean & safe work bay.

A Day in the Life of a Master Technician:

“I start my day by checking bookings for the near future where I make contact prior to the visit to gather more information to speed up the repair process on the day of booking. I then go to workshop control to collect my first job of the day, as a Master Technician I get involved with the majority of diagnostics appointments whereby the customer reports a fault and I am to determine the cause and what is required to rectify the problem, when parts have been delivered I then complete the repairs.

Whilst doing this level of work I will task my apprentice with tasks such as checking the vehicles tyre pressures and carrying out vehicle health checks.

Not every day is the same for me but I like to keep a structure in place, I love the challenge of the role and the tests that it brings even after 36 years of employment.”

Let’s Work together:

We are looking for an experienced vehicle technician, at the forefront of technical and diagnostic ability to spearhead our technical excellence across the Stellantis products, including Hybrid, EV and soon Hydrogen vehicles. A passion to learn and share knowledge is essential to your work as part of a successful aftersales team.

You will need an NVQ in Motor Vehicle Technology through IMI or City & Guilds Level 3 as a minimum, as well additional manufacturer training recognition.

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.