Master Technician

Renault Retail Group; Romford; On-site; GBP 45,000 - 60,000; Full time

Job summary

Renault Retail Group is seeking a Master Technician to join their Romford team. The role involves delivering high-quality vehicle repairs and exceptional customer service, backed by substantial bonuses and excellent company benefits. Ideal candidates will have NVQ level 3 qualifications, Master Technician accreditation, and a commitment to quality and customer satisfaction.

Benefits

33 days annual leave

Discounts on new and used cars

60% off loan plan scheme

Company pension scheme

Industry-leading family-friendly policies

Cycle-to-work scheme

24/7 healthcare access

Referral bonuses

Manufacturer Training Academy

Flexible working options

Qualifications

• Must hold NVQ level 3 and Master Technician accreditation.
• Own tools required and full UK Driver’s license.
• Previous experience with Renault, Nissan or Dacia is a plus.

Responsibilities

• Provide high customer service and maintain quality standards.
• Diagnose and repair vehicles to the highest standards.
• Communicate effectively with Service Advisors and customers.

Skills

Customer Service

Technical Knowledge

Vehicle Diagnosis

Education

City & Guilds or NVQ level 3 Motor Vehicle Maintenance and Repair

Master Technician accreditation

Tools

Own tools

Job description

Master Technician, Romford(RM3) Mon – Fri + 1-in-4 Sat mornings on rota £45,572pa + uncapped bonus.

Top Master Technicians are earning on average £12,000 on top of their basic.

Put your career in high gear with us. Be part of the greatRENAULUTION.

·Enjoy 33 daysof annual leave (including bank holidays) to rest and recharge

·Save money every daywith discounts on new and used cars, plus servicing offers and other retail discounts

·Drive a great dealwith 60% off our loan plan scheme

·Plan for the years aheadwith our company pension scheme

·Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter

·Commute for lesswith our cycle-to-work scheme and our industry leading range of EV vehicles

·Prioritise your wellbeingwith dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily

·Earn financial rewardswhen you refer a friend to join the team

·Keep learning and growingwith our Manufacturer Training Academy and accelerate your career progression.

· We’re open toflexible working options– just ask

What you’ll be doing:

· Delivering exceptionally high customer service levels that lead to customer loyalty and referrals

· Ensuring that all work meets quality standards

· Maintaining thorough and up-to-date technical knowledge of our product portfolio

· Carrying out, diagnosis and repair of vehicles to the highest standards

· Communicating with the Service Advisors and Workshop Control

· Speaking with customers on occasion to provide expert knowledge and technical opinion

What you’ll have:

A City & Guilds or NVQ level 3 Motor Vehicle Maintenance and Repair qualifications, Master Technician accreditation (any brand / manufacturer) and be fully equipped with own tools and hold a full UK Driver’s license. If you have previous Technical Expert / Co-Tech experience with Renault, Nissan or Dacia, this would be desirable although we are able to provide dedicated fast-track courses for a Master or Gold-level Technician moving brands.

We’re steering to success – all we need is you

HOW TO APPLY:

Hit "Apply Now" and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV.