Master Data Lead - Customer & Supplier (FTC until Dec 2027)

Rotork; Bath; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Rotork is establishing a new global Master Data Management function to support our ERP transformation and enhance data quality across the business. We're seeking an experienced MDM Lead - Customer & Supplier to drive governance, standards and continuous improvement of customer and supplier master data.

This role will act as the global subject matter expert, working closely with business stakeholders, IT teams and third-party service providers to ensure master data is accurate, reliable and

Qualifications

• Proven experience in Master Data Management or Data Governance.
• Strong understanding of customer and supplier master data within ERP environments.
• Experience developing data governance frameworks and standards.
• Excellent stakeholder management and influencing skills.
• Experience working with outsourced data service providers.

Responsibilities

• Lead the governance and continuous improvement of customer and supplier master data.
• Develop and embed MDM processes, standards and best practices across the business.
• Partner with stakeholders to identify and implement data quality and process improvements.
• Manage relationships and performance of third-party data service providers, ensuring SLAs are achieved.
• Define and monitor data quality metrics, driving improvements where required.
• Create and maintain MDM documentation, procedures and training materials.
• Support business transformation projects with MDM expertise.
• Provide leadership and line management to MDM Analyst(s).

Skills

Master Data Management

Data Governance

Stakeholder Management

Continuous Improvement

ERP Knowledge

Job description

Master Data Lead - Customer & Supplier (FTC until Dec 2027)

2026-10-07T00:00:00

Kingsmead

Somerset

GB

BA1 1

Any

Rotork

2027-01-08T11:02:38.087

Job Description

Rotork is establishing a new global Master Data Management (MDM) function to support our ERP transformation and enhance data quality across the business. We're seeking an experienced MDM Lead - Customer & Supplier to drive governance, standards and continuous improvement of customer and supplier master data.

This role will act as the global subject matter expert, working closely with business stakeholders, Global Process Owners, IT teams and third-party service providers to ensure master data is accurate, reliable and supports operational excellence.

Key Responsibilities

• Lead the governance and continuous improvement of customer and supplier master data.
• Develop and embed MDM processes, standards and best practices across the business.
• Partner with stakeholders to identify and implement data quality and process improvements.
• Manage relationships and performance of third-party data service providers, ensuring SLAs are achieved.
• Define and monitor data quality metrics, driving improvements where required.
• Create and maintain MDM documentation, procedures and training materials.
• Support business transformation projects with MDM expertise.
• Provide leadership and line management to MDM Analyst(s).

You'll bring

• Proven experience in Master Data Management, Data Governance or a related field.
• Strong understanding of customer and supplier master data within ERP environments.
• Experience developing data governance frameworks, policies and standards.
• Strong stakeholder management and influencing skills.
• Experience working with outsourced service providers and managing performance.
• A continuous improvement mindset with strong analytical and problem-solving capabilities.

Why Join Rotork

This is an exciting opportunity to shape and embed a new global MDM capability, playing a key role in improving data quality, governance and operational effectiveness across an international organisation.

Qualifications

• Ability to work collaboratively with individuals and teams both cross-functionality and geographically.
• Ability to influence and facilitate others to apply agreed standards and ways of working.
• Ability to think logically and analytically.
• Ability to deal with high levels of complexity, change and evolving processes, often at short notice.
• Well-developed stakeholder management skills
• Ability to be proactive within a fast-paced dynamic environment

Additional Information

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases, and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals, and food - these are the flows on which our modern world depends. Today, we’re respected and admired for our people, performance, and products. Our success flows from our commitment to engineering excellence, and that’s what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market leadership. It’s a great time to join us and make an impact in shaping the future of our business.

#LI-Hybrid

Summary

• Type: Full-time
• Function: Finance
• Experience level: Mid-Senior Level
• Industry: Electrical And Electronic Manufacturing