Marketplace Platform Ops & Integrations Manager

JINGDONG RETAIL (UK) LIMITED; Greater London; Vor Ort; GBP 70.000 - 100.000; Vollzeit

Zusammenfassung

JD.com (JINGDONG) in London is seeking a technically hands-on professional to own the ISV/integrator layer powering the marketplace. You will translate business needs into buildable specs and drive end-to-end integration, rollout and reliability across ERP, OMS, CRM, listing and logistics.

You will work between technical and commercial teams to ensure solutions are launched, scaled and trusted, with strong focus on API onboarding, data flow and operational excellence.

Qualifikationen

• 3–5 yrs in technical operations, platform/product operations, or systems integration (e-commerce / marketplace / SaaS preferred).
• Comfortable with APIs, data models, integration/onboarding workflows (UAT, go-live), and read technical specs well.
• Experience with ISV / service-provider / ERP / OMS / CRM integrations beneficial.
• Strong at translating business requirements into buildable technical specs.
• Hands‑on operational troubleshooting (data errors, integration failures, adoption gaps).

Aufgaben

• Gather, structure and prioritize business requirements from sellers, ISVs/integrators and internal teams; translate into PRDs / technical specs for engineering.
• Own end-to-end technical integration of ISV/integrator solutions — API onboarding, mapping, UAT, go-live, post-launch support.
• Monitor and operate the integration layer — track health, downtime and data-flow errors; drive fixes with platform/engineering.
• Define and validate functional + technical requirements for CRM / listing / tooling; run selection and pilots.
• Identify automation opportunities to reduce manual handling and scale operations.

Kenntnisse

APIs proficiency

Data models understanding

Cross-functional communication

Troubleshooting

English proficiency

Tools

APIs

Data mapping

UAT

Jobbeschreibung

JD.com (JINGDONG) in London is seeking a technically hands-on professional to own the ISV/integrator layer powering the marketplace. You will translate business needs into buildable specs and drive end-to-end integration, rollout and reliability across ERP, OMS, CRM, listing and logistics.

You will work between technical and commercial teams to ensure solutions are launched, scaled and trusted, with strong focus on API onboarding, data flow and operational excellence.