Marketing Solutions Customer Success Lead

William Reed; Greater London, Brighton; Hybrid; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Generous annual leave

Long service holiday reward

Hybrid working

Cycle to Work scheme

Life assurance

Zusammenfassung

William Reed seeks a Customer Success Executive to help demonstrate the value of our marketing solutions across The Grocer, Convenience Store and Forecourt Trader brands. You will turn campaign data into compelling stories, support commercial conversations and drive retention and growth.

You’ll work across digital, print and events, partnering with teams to improve reporting and client experience. London or Brighton base with hybrid working options.

Qualifikationen

• Commercially minded with interest in campaign performance drivers
• Experience interpreting data, reporting metrics, and turning them into insights
• Excellent written and verbal communication; able to present to diverse audiences
• Ability to turn data and research into engaging client-ready materials
• Strong organisational skills; manage multiple projects simultaneously
• Confidence working with stakeholders across teams

Aufgaben

• Create campaign reports, insights and commercial evidence demonstrating performance against client objectives
• Strengthen sales proposals and client presentations with audience insight and case studies
• Develop client-facing materials turning data and results into clear stories
• Coordinate campaign information from multiple sources; ensure reporting is accurate and timely
• Maintain case studies, testimonials and sales tools for commercial discussions
• Collaborate with sales, editorial, marketing, events, audience and data teams

Jobbeschreibung

William Reed seeks a Customer Success Executive to help demonstrate the value of our marketing solutions across The Grocer, Convenience Store and Forecourt Trader brands. You will turn campaign data into compelling stories, support commercial conversations and drive retention and growth.

You’ll work across digital, print and events, partnering with teams to improve reporting and client experience. London or Brighton base with hybrid working options.