Marketing Operations Lead - Growth & Strategy

Zopa; Greater London; On-site; GBP 65,000 - 95,000; Full time

Job summary

Zopa is seeking a Marketing Operations leader to connect strategy and execution across Marketing, Product and the wider business. You will translate priorities into integrated plans, align resources, and ensure high-quality delivery for a fast-growing fintech environment.

The role combines strategic oversight with hands-on execution, leading complex, cross-functional initiatives. You will coordinate with agencies and internal teams to drive accountability and scale the marketing operation.

Qualifications

• Significant experience in Marketing, campaign management, Marketing Operations or programme leadership.
• Understanding of how PR, social, ATL, paid media, partnerships, CRM, web, app and lifecycle come together to create impact.
• Experience working with external agencies and briefing, steering and challenging partners for outcomes.
• Commercial mindset with budgets and forecasts to inform prioritisation and decisions.
• Ability to balance strategic thinking with hands-on execution and drive accountability.

Responsibilities

• Partner with Product Marketing to translate strategy into integrated Marketing plans.
• Shape and steer major campaigns and product launches end-to-end.
• Act as the operational hub for Marketing, managing priorities, capacity, timelines, budgets and milestones.
• Collaborate with channel owners to align objectives, media plans and delivery schedules.
• Work with Product teams to embed Marketing in cross-functional planning and delivery.
• Maintain forward-looking view to anticipate risks and dependencies.
• Manage Marketing investment visibility and support prioritisation with Finance.
• Coordinate with internal creatives and external agencies to ensure high-quality outputs.

Skills

Marketing Operations

Campaign management

Cross-functional leadership

Budget management

Strategic thinking

Tools

CRM systems

Marketing automation tools

Job description

Zopa is seeking a Marketing Operations leader to connect strategy and execution across Marketing, Product and the wider business. You will translate priorities into integrated plans, align resources, and ensure high-quality delivery for a fast-growing fintech environment.

The role combines strategic oversight with hands-on execution, leading complex, cross-functional initiatives. You will coordinate with agencies and internal teams to drive accountability and scale the marketing operation.