Marketing manager in digital infrastructure

CityFibre; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Performance bonus

Private medical insurance

Health cash plan

Generous annual leave

Flexible benefits

Job summary

CityFibre, the UK's largest independent full fibre network, is seeking a Senior Marketing Manager to lead B2B and B2B2C campaigns and customer journeys. You will collaborate across Sales, Customer Operations, Data & Insights and partners to optimise campaigns and drive engagement, JOINING a fast-paced team in London.

Applicants should have strong campaign management experience, excellent copywriting, and a data-driven approach to improving customer experiences and performance.

Qualifications

• Experience delivering multi-channel marketing campaigns.
• Strong stakeholder management and communication skills.
• Data-driven with ability to use performance insights.
• Ability to manage competing priorities in a fast-paced environment.
• Collaborative and proactive with cross-functional teams.

Responsibilities

• Deliver and optimise multi-channel marketing campaigns that drive engagement and commercial performance.
• Manage customer communications journeys, including installation and migration programmes.
• Create customer-focused marketing communications and campaign content.
• Partner with ISP customers, strategic partners and internal stakeholders to deliver activity.
• Use campaign data and insights to measure performance and identify improvements.
• Manage multiple projects and stakeholders to deliver activity on time.

Skills

Campaign management

Stakeholder management

Communication

Copywriting

Data-driven decision making

Cross-functional collaboration

Multi-channel marketing

Job description

Описание:

As the UK's largest independent full fibre network and wholesale platform of choice, we are busy setting new standards for what digital infrastructure can and should be.

Joining us as a Senior Marketing Manager You will play a key role in developing and delivering B2B, B2B2B and B2B2C marketing campaigns and customer communication journeys that drive customer engagement, live connections and commercial performance. Working closely with Sales, Customer Operations, Data & Insights and strategic partners, you will use insight-led decision making to optimise campaigns, improve customer experiences and deliver measurable results.

Задачи:

• Deliver and optimise multi-channel marketing campaigns that drive customer engagement and commercial performance
• Manage customer communication journeys, including installation and migration programmes
• Create customer-focused marketing communications and campaign content
• Partner with ISP customers, strategic partners and internal stakeholders to deliver marketing activity
• Use campaign data and insights to measure performance and identify improvement opportunities
• Manage multiple projects and stakeholders to deliver activity on time and to plan

Требования:

• We are looking for an experienced marketing professional with strong campaign management, stakeholder engagement and communication skills, who is comfortable working in a fast-paced environment and using data to inform decisions.
• Experience delivering multi-channel marketing campaigns and customer journeys
• Strong stakeholder management and relationship-building skills
• Excellent communication and copywriting abilities
• Data-driven, with experience analysing performance and identifying improvements
• Able to manage competing priorities in a fast-paced environment
• Collaborative and proactive, with experience working across cross‑functional teams

Условия:

This hybrid role offers a great balance of home and office working. You will join your colleagues in our London office between one to two days a week, when needed. You will receive a competitive salary, and a performance related bonus. We will support you to thrive inside and outside of work, with opportunities to grow your career and a flexible benefits package that adapts to your life - including generous annual leave (with an extra day off on your birthday), private medical insurance, health cash plans and family-friendly policies.

Everyone deserves to feel heard, valued and truly included. We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process.