Marketing Guest Experience Coordinator

Motorsport Network, LLC; Milton Keynes; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Pension scheme

On-site gym

Free daily food allowance

Mental Health and Wellbeing support

Diversity and inclusion initiatives

Job summary

Red Bull Technology Group Milton Keynes is seeking a Front-of-House & Events Co-ordinator for a 12-month FTC, five days a week on campus. You will deliver premium guest experiences, coordinate logistics, support hospitality, and manage admin tasks at the on-site ORBR Shop.

You will work across guest services, campus operations, facilities and events, collaborating with Marketing and cross-functional teams to create elevated experiences.

Qualifications

• Experience in fast-paced, customer-facing roles.
• Detail-oriented, organised and proactive.
• Flexible with working hours and adaptable to change.
• Confident communicator with Microsoft 365 proficiency.
• Team-oriented and solutions-focused.

Responsibilities

• Act as the first point of contact for partners, guests and suppliers.
• Provide a welcoming, professional, brand-aligned reception experience.
• Coordinate guest arrivals, calls, security access and parking.
• Ensure seamless daily reception operations.
• Support events, activations and on-site shop merchandising.

Skills

Guest service

Communication

MS 365

Reception

Teamwork

Job description

Behind every race-winning team is a world-class support network. Our business functions drive efficiency, innovation and performance, ensuring success on and off the track. If you’re motivated, skilled and ready to be part of something extraordinary, we want to hear from you!

This role ensures all Red Bull Technology Group guests — both internal and external — receive a premium experience when visiting the Technology Campus.

You will support Partners, guests and suppliers by delivering exceptional front-of-house service, coordinating guest logistics, assisting with hospitality and commercial activities, and providing event and administrative support.

Based at the Red Bull Technology Campus in Milton Keynes (no race travel required), you will act as the first point of contact on site — delivering a brand-led guest experience while ensuring smooth, professional day-to-day operations.

This role is a 12 Month FTC and will require 5 days a week on campus

Main Responsibilities

Guest Experience

• Act as the first point of contact for partners, guests, and suppliers.
• Provide a welcoming, professional, and brand-aligned reception experience.

Campus Operations

• Coordinate guest arrivals, calls, security access, and parking.
• Ensure seamless daily reception operations.
• Conduct sales, maintain inventory control and branded merchandise displays in our on-site ORBR Shop

Facilities & Presentation

• Maintain presentation standards across reception, meeting rooms, and event spaces.
• Manage on-brand merchandising and product replenishment.

Events & Activations

• Support internal and external events, including set-up and breakdown.
• Collaborate with Marketing and cross-functional teams to deliver elevated experiences.

Administration

• Manage mail, fan correspondence, SOPs, stationery orders, and purchase orders.
• Support ad-hoc administrative and operational tasks as required.

Skills & Attributes

• Experience in fast-paced, customer-facing roles.
• Detail-oriented, organised, and proactive.
• Flexible with working hours and adaptable to change.
• Confident communicator with Microsoft 365 proficiency.
• Team-oriented and solutions-focused.

Keen to be part of the team that keeps everything ticking behind the scenes at Red Bull Technology Group? Join our Team and enjoy some seriously good perks too including:

• Bonus scheme
• Private healthcare
• Pension scheme
• On-site gym
• Free daily food allowance
• Support with Mental Health and Wellbeing
• And many more!
  

Like the sound of it? Come be part of something exciting. Let’s make amazing things happen - together.

At Red Bull Technology Group, we believe our greatest strength is our people. We celebrate every success – together - and know that trust and collaboration are what drive us forward as one team.

We’re committed to building a workplace where everyone can thrive, no matter their background or identity. Diversity fuels creativity, and inclusion unlocks potential. That’s why we actively foster a culture where you can bring your full self to work, feel you belong, and be part of something extraordinary.