Marketing & Customer Insights Analyst (Hybrid)

Harnham; Greater London; Hybride; GBP 40 000 - 45 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Private healthcare

Pension scheme

Life assurance

Generous annual leave

Wellbeing benefits

Analytics project exposure

Career progression

Résumé du poste

Harnham is seeking a Marketing and Customer Analyst in London or Leeds, offering hybrid work (2 days per week) and a salary up to £40,000–£45,000. You will join a growing analytics function and impact business performance through data-driven insights.

You will analyse marketing and customer data, build dashboards, and present actionable recommendations to stakeholders across teams, contributing to marketing effectiveness and customer understanding.

Qualifications

• This role requires strong commercial experience in marketing analytics or customer analytics.
• Advanced Excel skills for data manipulation, analysis and reporting.
• Experience using Python for data analysis and insight generation.
• Strong dashboard development and data visualization experience.
• Knowledge of marketing metrics such as ROAS, CTR, conversion rate and customer acquisition metrics.
• Experience analyzing customer behaviour and performance trends.
• Excellent communication and stakeholder management skills.
• Ability to translate complex analysis into practical business recommendations.
• A proactive and inquisitive approach to problem-solving.

Responsabilités

• Analyse marketing and customer data to identify trends, opportunities, and business insights
• Evaluate campaign performance and provide recommendations to improve marketing effectiveness
• Build and maintain dashboards and visualisations using tools such as Power BI, Tableau, or Looker
• Conduct customer behaviour analysis including retention, loyalty, and purchasing patterns
• Present insights and recommendations to both technical and non-technical stakeholders
• Support a variety of analytical projects across marketing, customer, and commercial teams
• Translate complex datasets into clear business narratives that drive decision-making
• Work with stakeholders to understand business challenges and deliver data-led solutions

Connaissances

Marketing analytics

Customer analytics

Advanced Excel

Python

Dashboard development

Data visualization

Stakeholder management

Communication

Problem solving

Outils

Power BI

Tableau

Looker

Description du poste

Harnham is seeking a Marketing and Customer Analyst in London or Leeds, offering hybrid work (2 days per week) and a salary up to £40,000–£45,000. You will join a growing analytics function and impact business performance through data-driven insights.

You will analyse marketing and customer data, build dashboards, and present actionable recommendations to stakeholders across teams, contributing to marketing effectiveness and customer understanding.