Marketing Coordinator, Membership Loyalty & Engagement

Art Fund; Camden Town; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days leave

Free National Art Pass

Free entry to exhibitions

Life Assurance (up to 3x salary)

Season ticket loan

Pensions

Job summary

Art Fund is seeking a data-driven marketer to support and coordinate first-class marketing strategies for our membership, The National Art Pass, to drive satisfaction, increase revenue and develop lasting engagement.

You will work with the membership team to craft engaging copy, build customer journeys across multi-channel channels, and use email-marketing tools to deliver outcomes that inspire connection and action while championing inclusion across the charity.

Job description

We are looking for someone to support and coordinate first class marketing strategies to drive satisfaction, increase revenue and develop lasting engagement for Art Fund's membership (The National Art Pass). This is an exciting opportunity to join the membership team at one of the UK's leading arts organisations and play a key role in achieving Art Fund's core mission of helping museums and people share in great art and culture.

The ideal candidate will be data & insight driven with experience in customer retention, coordinating multi-channel loyalty programs and building customer journeys using best practise techniques via email-marketing tools. The candidate will also have experience in crafting engaging copy that brings members along every step of our charitable proposition, inspiring connection, trust and action.

Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK. We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value. We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

• Generous Annual leave - 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) - for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance - cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.