Membership Marketing Coordinator — Loyalty & Engagement

NATIONAL ART COLLECTIONS FUND; Camden Town; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Generous annual leave

Free National Art Pass

Free entry to exhibitions

Life assurance

Season ticket loan

Pension scheme

Job summary

Art Fund, based in London, is seeking a Marketing Coordinator to drive loyalty, engagement and revenue for its membership program (The National Art Pass). The role focuses on data-driven retention, multi-channel loyalty initiatives and crafting on-brand copy that connects members with Art Fund’s mission.

The successful candidate will join a collaborative membership team, contributing to a strategy that strengthens engagement and supports the charity’s goals in museums and galleries across the UK.

Qualifications

• Data & insight driven with experience in customer retention and coordinating multi-channel loyalty programs.
• Ability to build customer journeys using email-marketing tools and best practice techniques.
• Experience crafting engaging copy that invites members to act and connect with the charitable proposition.

Responsibilities

• Support and coordinate marketing strategies to drive satisfaction and revenue for Art Fund's membership.
• Develop engagement initiatives for The National Art Pass across multiple channels.
• Craft compelling copy to nurture member journeys and foster trust and action.

Skills

Data-driven

Customer retention

Loyalty programs

Email marketing

Copywriting

Tools

Email marketing tools

Job description

Art Fund, based in London, is seeking a Marketing Coordinator to drive loyalty, engagement and revenue for its membership program (The National Art Pass). The role focuses on data-driven retention, multi-channel loyalty initiatives and crafting on-brand copy that connects members with Art Fund’s mission.

The successful candidate will join a collaborative membership team, contributing to a strategy that strengthens engagement and supports the charity’s goals in museums and galleries across the UK.