Marketing Coordinator

Rank Group; City of Westminster; On-site; GBP 28,000 - 36,000; Full time

Job summary

Grosvenor Casinos, part of the Rank Group, is seeking a Marketing Coordinator for our London Rialto site. You will support senior leadership, deliver local marketing initiatives, and help plan campaigns, events and promotions across digital and in-venue channels.

You will build relationships with customers and partners, manage social media and email campaigns, and help track performance to drive visitation and revenue. A creative, organized, and energetic individual will thrive in this role.

Qualifications

• Degree in marketing or equivalent with a passion for customer service.
• Strong written and verbal communication skills and collaboration.
• Proven ability to plan campaigns and events across channels.

Responsibilities

• Support senior leadership with local marketing initiatives to meet targets.
• Coordinate marketing calendars, campaigns, events and activations.
• Manage social media, website content and email marketing.
• Collaborate with internal teams and external partners to deliver campaigns.
• Track performance and identify opportunities for growth.

Skills

Marketing strategy

Event planning

Campaign management

Cross-functional collaboration

Creative thinking

Organisational skills

Education

Marketing degree or equivalent

Tools

Microsoft Office

CRM platforms

Social media management tools

Email marketing tools

Job description

Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.

We’re looking for a creativeMarketing Coordinator to help drive our next chapter in the London Rialto casino. This would suit someone confident, organised, and full of energy - someone who is creative and detail oriented.

You will be responsible for supporting senior leadership in the casino with delivery and execution of local marketing initiatives to meet visitation and financial targets. You will have a diverse set of responsibilities, spanning across online and offline marketing channels, promotional activities and organising top class events.

If you're ready to make your mark in a thrilling environment and be part of a winning team, this is the opportunity for you!

What you’ll do:

• Prepare annual and quarterly marketing and events calendars in conjunction with the Marketing Manager
• Support and deliver marketing campaigns across digital and in-venue channels
• Plan and execute events, promotions, and entertainment
• Build strong relationships with customers, partners, and internal teams
• Manage social media, website content, and email marketing
• Track performance and identify opportunities for growth
• Develop social media posts in line with the local strategy
• Liaise with departmental heads from gaming and F&B around activities that may require marketing support
• Plan all customer events and source and book live entertainment and decorations as appropriate
• Manage local filming requests and coordinate accordingly

What we’re looking for:

• Marketing or similar degree equivalent – a passion for marketing and customer service
• High proficiency working with Microsoft Office products: Word, PowerPoint, Excel
• Proficiency in digital marketing channels, including social media, email marketing, and online advertising
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Creative mindset with the ability to develop innovative marketing campaigns and promotions
• Highly organised with the ability to manage multiple projects
• Proactive attitude - keen to get involved and make an impact

Desirable experience:

• Experience in the casino/gaming industry or event management
• Familiarity with CRM, marketing automation tools and platforms
• Good knowledge of social media marketing and managing content.