Senior People Partner - London

Grosvenor Casinos; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance

Pension

Job summary

Grosvenor Casinos is seeking a Senior People Partner to shape people strategy across London operations. You will partner senior leaders to deliver high-performing teams, manage complex ER matters, and drive change programs within a fast-paced, multi-site environment.

Based in London with weekly travel to 7 casino sites, the role combines strategic oversight with hands-on operational delivery. A CIPD-qualified candidate with strong employment law knowledge will excel.

Qualifications

• Significant HR Business Partnering experience with strong employment law knowledge.
• Experience partnering with senior leaders in retail, hospitality, leisure, gaming or similarly fast-paced environments.

Responsibilities

• Partner senior leaders to drive business performance through people initiatives.
• Lead organisational change programmes, restructures and workforce planning.
• Provide guidance on complex employee relations matters balancing legal and commercial outcomes.
• Coach leaders to strengthen capability and accountability.
• Drive talent, succession and capability planning across functions.

Skills

HRBP experience

Employment law knowledge

Union engagement

Senior stakeholder management

Change management

Matrix organisation experience

Commercial awareness

Coaching and mentoring

Retail/ Hospitality exposure

Education

CIPD qualification (desirable)

Tools

Workday

HRIS

Job description

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And above all, they come for the that exhilarating feeling where anything can happen. Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back. We’re building something special at Grosvenor Casinos. Join us and be part of it.

Senior People Partner

Location: London | Hybrid with frequent weekly travel across 7 Grosvenor Casino sites in London (3-4 days a week)

This role has no immediate direct reports and will report to the Head of HR.

Competitive salary + car allowance

At Grosvenor Casinos, our people are at the heart of everything we do. We're looking for a commercially astute Senior People Partner to help shape the future of our business by driving people strategies that deliver exceptional colleague experiences and outstanding business performance.

This is more than a traditional HR Business Partner role. As a trusted partner to senior operational leaders, you'll enjoy working in a fast-paced, matrixed business where you will influence key business decisions, lead complex change programmes, and help build a culture where our people and business can thrive.

What You’ll Be Doing

You’ll work closely with senior stakeholders across the business to align our people strategy with commercial priorities, helping us build high-performing teams and deliver memorable customer experiences.

Key Responsibilities Include

• Partnering with senior leaders to drive business performance through people initiatives.
• Leading organisational change programmes, restructures, workforce planning projects and consulting processes.
• Providing expert guidance on complex employee relations matters, balancing legal compliance with commercial outcomes.
• Coaching and developing leaders to strengthen capability, confidence and accountability.
• Driving talent, succession and capability planning across functions and regions.
• Using people data and insights to identify trends, influence decision making and improve business outcomes.
• Ensuring people practices meet regulatory, safeguarding and compliance requirements.
• Collaborating across a matrix organisation to influence and deliver strategic priorities.

What We're Looking For

You’ll be an experienced People Partner who thrives in fast-paced, customer-focused environments and is comfortable operating at both a strategic and operational level.

You’ll Bring

• Significant HR Business Partnering experience with strong employment law knowledge and experience working with Unions.
• Experience partnering with senior leaders in retail, hospitality, leisure, gaming or similarly fast-paced environments. Ideally within a multi-site business.
• A track record of leading transformational people initiatives and organisational change programmes.
• Strong commercial awareness and the ability to translate business priorities into impactful people plans.
• Experience managing complex employee relations cases and organisational risk.
• Exceptional stakeholder management, influencing and coaching skills.
• Confidence to challenge constructively and drive continuous improvement.
• Experience working within a matrix organisation.
• Broad HR expertise across employee relations, talent, reward, and learning & development.
• CIPD qualification (desirable).

Why Join Us?

At Rank Group and Grosvenor Casinos, we're committed to creating an environment where everyone can BeYourself.

In Return, You'll Enjoy

• Private medical insurance and life assurance.
• Competitive bonus scheme and pension.
• Industry-leading learning and development opportunities.
• Leadership development programmes and professional certifications.
• Wellbeing support including colleague networks, menopause support, and weekly PepTalk sessions.
• The opportunity to play a key role in shaping the future of one of the UK's leading gaming and entertainment businesses.

Our Commitment to Inclusion

We're committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from candidates of all backgrounds and experiences. If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.