Marketing Communications Coordinator - integrated omnichannel communicator

Wycombe Food Hub; High Wycombe; On-site; GBP 23,000 - 30,000; Part time

Job summary

Wycombe Food Hub in High Wycombe is seeking a part-time Marketing & Communications Coordinator to deliver integrated omnichannel communications across digital, print and in‑Hub channels. You will draft social posts, newsletters, website content, press releases, and coordinate donor engagement, volunteers and fundraising activities, ensuring consistent branding and strong community engagement.

You will work closely with volunteers, partners, and staff to promote hub services and events, monitor

Qualifications

• Excellent written and verbal communication across channels.
• Experience in integrated omnichannel campaigns and audience engagement.
• Ability to draft press releases and support PR activities.
• Proficiency with digital tools (social media, email marketing, website updates).
• Organizational skills and ability to manage multiple projects in a part-time role.
• Experience in nonprofit or community sustainability a plus.

Responsibilities

• Deliver integrated marketing activities to raise hub awareness and uptake.
• Maintain consistent branding across the expanding portfolio.
• Update daily digital content on website, social channels, and screens.
• Produce internal and external newsletters highlighting impact and volunteers.
• Coordinate communications using EPOS, Canva, Mailchimp, CRM and marketing tools.
• Develop in-store and hub marketing materials with managers and volunteers.
• Support campaigns for new service areas (Repair Hub, Financial Wellbeing, etc.).
• Provide regular performance reports to the Board.
• Manage central inbox and respond professionally.
• Coordinate volunteers and fundraising event admin.

Skills

Strong communication

Writing skills

Digital tools proficiency

Part-time capacity

Volunteer collaboration

Education

Diploma in communications/marketing or related field

Tools

EPOS

Canva

Mailchimp

CRM systems

Wordpress

Marketing automation tools

Social media tools

Job description

Company Description

Wycombe Food Hub (WFH) is a community-focused organisation that makes life more affordable by repurposing surplus food, clothing, and household items that would otherwise go to waste. By redistributing these resources, WFH supports individuals and families facing financial pressure while helping to reduce environmental impact. The hub operates as a local, inclusive initiative that values sustainability, social responsibility, and collaboration. Team members work closely with volunteers, partners, and the community to deliver practical support and positive change in High Wycombe and the surrounding area.

The job purpose

The Marketing & Communications Coordinator - integrated omnichannel communicator supports the delivery of all marketing, communications, working with parters, Donors and fundraising activity for Wycombe Food Hub and theCommunity Resilience Hub.

This includes promoting the Food Hub, Repair Hub, Bobkins Bazaar, community events, Xmas Santa activities and financial wellbeing programmes, early‑help services, and partner‑delivered activities.

The role ensures consistent branding, effective digital communications, and strong engagement with volunteers, donors, partners, and the wider community.

It also supports the coordination and administration of fundraising campaigns, donor stewardship, and community engagement events.

Role Description

The Marketing Communications Coordinator - integrated omnichannel communicator is a part-time role based in High Wycombe This role focuses on integrated omnichannel communication, ensuring consistent messaging across digital, print, and in-person channels. Day-to-day tasks include drafting and scheduling social media posts, creating newsletters, and preparing website content to promote WFH services, events, and campaigns. The coordinator will write and distribute press releases, manage relationships with local media and community partners, and support public relations activities that increase awareness and engagement.

Additional responsibilities include monitoring communications performance, adapting content to different audiences, aligning messaging with WFH’s mission and brand, and collaborating with internal teams and volunteers to gather stories and updates that highlight WFH’s impact.

Qualifications

• Strong Communication and Writing skills, including the ability to tailor messages to diverse audiences across multiple channels.
• Experience in Marketing Communications, with an understanding of integrated omnichannel campaigns and audience engagement.
• Ability to create and manage Press Releases and support Public Relations activities, including media outreach and stakeholder communication.
• Proficiency with digital tools and platforms (e.g., social media management, email marketing, basic website content updates).
• Organizational skills, attention to detail, and the ability to manage multiple projects and deadlines in a part-time capacity.
• Comfort working in a community-focused, mission-driven environment and collaborating with volunteers and partners.
• Prior experience in nonprofit, community, or sustainability-focused organizations is beneficial.
• Relevant education or training in communications, marketing, public relations, or a related field is an advantage.

Marketing & Communications

1. Deliver effective, integrated marketing activities to increase awareness and uptake of all Hub services.
2. Maintain consistent branding across the Hub’s expanding portfolio (Food Hub, Repair Hub, Bobkins Bazaar, Community Wellbeing programmes, partner services).
3. Administer daily digital content updates across the website, social media channels, and digital screens within the Hub.
4. Produce internal and external newsletters highlighting impact, opportunities, events, and volunteer stories.
5. Coordinate internal and external communications using EPOS, Canva, Mailchimp, CRM systems, Social media tools, Wordpress and marketing automation tools.
6. Work with managers and service leads to develop in‑store and in‑Hub marketing materials, including posters, point‑of‑sale displays, service information boards, and volunteer recruitment materials.
7. Support the development of campaigns that promote the Hub’s new service areas (Repair Hub, Financial Wellbeing, Early Help, Community Support, etc.).
8. Provide regular reports on marketing performance, engagement, and campaign outcomes to the Board.
9. Administer the central inbox ([e-mail]) and ensure timely, professional responses.
10. Coordinate volunteers and admin for fundraising events, food drives, Repair Hub open days, and community engagement activities.
11. Develop and maintain a donor portfolio including individual giving, regular giving, in‑memoriam gifts, and legacy opportunities.
12. Maintain a database of donation points, collection bins, and community partners.
13. Complete event administration including booking forms, risk assessments, stall hire payments, and volunteer scheduling.
14. Support fundraising campaigns linked to the Hub’s new premises, capital improvements, and service expansion.
15. Ensure compliance with Data Protection and GDPR across all marketing and communication activities.

Uphold the Hub’s values of dignity, inclusion, and community empowerment in all messaging.

The role covers marketing and communications for all areas of the Community Resilience Hub, including:

• Bobkins Bazaar
• Repair Hub
• Financial Wellbeing & Early Help services
• Volunteer recruitment and engagement
• Fundraising events and campaigns
• Delivering new volunteers through effective marketing

Effort allocation :

• Hub-wide marketing & communications (45%)
• Excellent attention to detail.
• Advanced skills in Canva or similar design platforms.
• Strong digital marketing skills, including social media management and content creation.
• Experience using CRM or marketing automation tools.
• Ability to follow written and verbal guidance.
• Reliable, proactive, and able to work independently.
• Strong team player with excellent communication skills.
• Ability to manage multiple tasks and deadlines.