Junior Account Manager - MarTech

Vertical Advantage; Scotland; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A dynamic marketing services firm in Scotland is looking for a Junior Account Manager. This position offers a great opportunity for those beginning their career in account management and provides hands-on experience in supporting well-known consumer brands. Key responsibilities include managing client relationships, assisting with marketing campaigns, tracking performance data, and ensuring client satisfaction. Ideal candidates will possess strong communication skills, a proactive mindset, and a client-first approach. This role is perfect for those eager to develop in a fast-paced team environment.

Qualifications

• A client-first mindset focused on delivering great service.
• Ability to manage multiple campaigns and deadlines effectively.
• Experience in a client-facing role is preferred.

Responsibilities

• Support day-to-day relationships with client accounts.
• Assist in the delivery of marketing campaigns.
• Track campaign performance and prepare reports for clients.
• Respond to client queries and resolve issues.
• Support account growth through renewals and upsell opportunities.

Skills

Strong communication

Relationship-building

Organisational skills

Data analysis

Proactive attitude

Client-facing experience

Job description

Are you an organised, client-focused professional looking to build your career in Account Management within a high growth environment?

We’re hiring a Junior Account Manager at a fast growing marketing services business to support the delivery of marketing campaigns for well-known consumer brands.

This is an excellent opportunity for someone early in their client services or account management career who wants hands-on experience working with brand activations, cross-functional delivery teams and performance-driven marketing services in a dynamic, scaling environment.

You’ll work collaboratively to ensure campaigns are delivered smoothly, clients are well supported, and long-term relationships continue to grow.

The Role

• Support day-to-day relationships with a portfolio of client accounts, helping to ensure strong communication, engagement and satisfaction
• Assist in the delivery of marketing campaigns and brand activations, coordinating with internal teams such as Strategy, Design, Media, Tech and Operations
• Track campaign performance and help prepare reports, insights and updates for clients
• Support client onboarding and ongoing engagement, ensuring clients understand services, timelines and best practices
• Respond to client queries and requests, resolving issues or escalating where appropriate
• Capture client feedback and share insights internally to help improve services and delivery
• Support account growth through renewals, upsell opportunities and increased campaign activity
• Contribute to improving internal processes as the business scales

About You

• A client-first mindset with a genuine interest in delivering great service
• Strong communication and relationship-building skills
• Highly organised, with the ability to manage multiple campaigns and deadlines
• Proactive, solutions-focused and eager to learn
• Comfortable working with data and performance metrics to support reporting and recommendations
• Adaptable and resilient in a fast-paced, growing business
• Collaborative team player who enjoys working cross-functionally
• Some experience in a client-facing role such as client services, account support, marketing coordination or campaign delivery (agency or marketing services experience is a bonus)
• Confident using digital tools and quick to learn new systems