Marketing Campaigns & Delegate Sales Assistant

CloserStill Media Germany GmbH; Greater London; On-site; GBP 29,000 - 42,000; Full time

Job summary

ROAR B2B, part of CloserStill Media, is seeking a proactive Campaigns Executive in London to run email campaigns, create social posts and banners, and write compelling copy for our events. You’ll build audience lists, research trends and engage past attendees to convert interest into bookings, working closely with marketing, sales and operations.

You’ll use HubSpot, Canva and data-driven outreach to strengthen campaign performance, with an eye for brand voice and customer experience at

Qualifications

• Energy, enthusiasm and a genuine drive to succeed.
• An interest in marketing and a willingness to keep learning about our events, industries and audiences.
• A creative, proactive approach to campaigns.
• Excellent written and verbal communication.
• Confidence on the phone.
• Motivation from targets and from seeing the results of your work.
• Resilience, and the ability to bounce back quickly from a saying "no".
• Strong organisation and attention to detail across campaigns, data and follow-ups.
• Good working knowledge of Microsoft Excel.
• An agile mindset and a taste for fast-paced work.

Responsibilities

• Run email campaigns that drive delegate bookings and visitor registrations, using HubSpot.
• Create social posts and adverts for organic and paid campaigns.
• Design simple graphics and banners in Canva, in line with brand guidelines.
• Write copy for emails, social, web pages and blogs in our brand voice.
• Build and manage audience data, including past attendee and delegate lists.
• Research your audience and the hot topics in their industries.
• Call past attendees, lapsed delegates and warm prospects with personal outreach.
• Remind people why they loved the event, tell them what's new this year, and turn interest into bookings.
• Follow up with tailored emails, booking links and offers.
• Handle inbound delegate enquiries by phone and email, and make every customer's experience a good one.
• Spot group bookings and upgrade opportunities to premium passes and packages.
• Report on campaign performance: open rates, social engagement, registrations and delegate sales by channel.
• Keep accurate records of conversations and bookings in HubSpot.
• Share what customers tell you so we can shape our messages, offers and pricing.
• Work closely with marketing, sales, content and operations so every campaign and conversation is aligned.
• Support the team onsite at our events

Skills

Energy & enthusiasm

Marketing interest

Creativity

Communication skills

Phone confidence

Target-driven

Resilience

Attention to detail

Excel

Agile mindset

Tools

HubSpot

Job description

ROAR B2B, part of CloserStill Media, is seeking a proactive Campaigns Executive in London to run email campaigns, create social posts and banners, and write compelling copy for our events. You’ll build audience lists, research trends and engage past attendees to convert interest into bookings, working closely with marketing, sales and operations.

You’ll use HubSpot, Canva and data-driven outreach to strengthen campaign performance, with an eye for brand voice and customer experience at