Marketing Assistant - Fixed Term Contract

Paragon Bank; Metropolitan Borough of Solihull; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous holidays

Hybrid working

Wellbeing programme

Life assurance

Employee discounts

Job summary

Paragon Bank is seeking a Marketing Assistant for a fixed-term 6-month contract. You will join the Group Marketing team in delivering engaging content for customer communications, coordinating product updates, and collaborating with external partners to promote messaging.

This hybrid role supports brand consistency across channels and regulatory updates while enabling growth-driven marketing initiatives. The ideal candidate will bring a growth mindset, solid understanding of marketing channels,

Qualifications

• Passion for marketing with a growth mindset and a desire to challenge the status quo.
• Good understanding of marketing channels and how they reach customers.
• Strong written and verbal communication skills for clear messaging.
• Highly detail-oriented with excellent organisational abilities.
• Curious and takes pride in their work.

Responsibilities

• Manage product changes and communications in line with SLAs.
• Create engaging content for customer emails and letters.
• Collaborate with external partners to promote products and messaging.
• Support content updates across channels maintaining brand consistency.
• Monitor customer feedback and ensure regulatory updates are implemented.

Skills

Growth mindset

Marketing channels

Written communication

Verbal communication

Attention to detail

Job description

About The Role

Let’s grow together!

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future.

If you’re looking for an opportunity to join a Marketing team that is customer obsessed, numbers orientated and passionate about producing amazing creative whilst driving innovation, we’re looking for you! We’re looking for a Marketing Assistant to join our growing Group Marketing function, you’ll be working with some super talented and creative people who love to drive the agenda but also have fun. Check out the role information and get in touch if it sounds exciting, we’re looking forward to hearing from you. This is a fixed term contract for 6 months.

We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let’s grow together …

What you’ll be doing

• Manage product changes and communications in line with agreed SLAs
• Create engaging content for customer emails and letters
• Collaborate with external partners to effectively promote products and messaging
• Support content updates across the channel maintaining brand consistency and audience appeal
• Monitor customer feedback and ensure regulatory compliance updates are implemented

About You

What you’ll bring to the team

• Passionate about Marketing with a growth mindset and desire to challenge the status quo
• Good understanding of marketing channels
• Strong written and verbal communication skills
• Highly detail-oriented with excellent organisational skills
• Curious and takes pride in their work

Even if you don’t meet all the criteria, At Paragon, we value diversity and we’re excited to hear from passionate individuals like you!

Further information on the role can be found in the Purpose and Performance Profile (PPP), which is downloadable on this page.

Working hours

This is a full-time position, Monday to Friday from 8:30 am to 5:00 pm. We offer a hybrid work model requiring a minimum of 2 days per week in our office on specific days (Tuesday and Wednesday).

Inclusion
As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team.

About Us

What can we offer you?

• Generous Holiday Allowance: Starting from 25 days and climbing to 30, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave
• S hare Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate
• Profit Related Pay: We share some of our annual profit with our eligible employees
• Pension Plan: We contribute up to 10% of your annual salary towards your pension
• Family Friendly policies : We offer enhanced parental pay and paid time off for fertility treatment
• Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more
• Volunteering Day: Contribute to causes you care about with one volunteering day per year
• Life Assurance and Personal Accident Cover

Be flexible

We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home.

Be yourself

As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business.

Be heard

We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

Be well

We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services.

Be better

We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager.