Portfolio Administrator

Paragon Bank; Southampton; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Generous Holiday Allowance

Share Save Scheme

Profit Related Pay

Pension Plan

Family Friendly policies

Employee Discounts

Volunteering Day

Life Assurance and Personal Accident

Job summary

Paragon Bank is seeking a Portfolio Administrator to support Asset Managers and the Head of Asset & Portfolio Management in overseeing SME lending assets. The role involves coordinating administrative tasks, auditing asset data, and managing essential records and contracts to ensure risk is controlled and reporting is accurate.

You will liaise with internal teams and external partners, ensuring compliance and timely delivery of information.

Qualifications

• Excellent verbal and written communication.
• Strong problem-solving abilities.
• Adaptability, amiability and relationship-building skills.
• Ability to work independently and with others in cross-functional teams.
• Strong planning and self-organisation capabilities.
• Knowledge of audit procedures.
• Knowledge of assets within Paragon's specialist markets.

Responsibilities

• Support Asset Managers with timely, accurate information and feedback from on-site inspections.
• Conduct data quality audits to assess asset data quality across the portfolio.
• Renew and manage key documentation, ensuring procedures and contracts are up to date.
• Assist Senior Asset Managers by handling document requests promptly and accurately.
• Liaise with internal teams and external partners (inspection agents, repossession agents, valuers).
• Execute other tasks as assigned by Head of Asset & Portfolio Management.

Skills

Excellent communication

Problem solving

Adaptability

Independent work

Planning and self-organisation

Audit knowledge

Asset market knowledge

Job description

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you're looking for an opportunity to grow in a friendly environment, we're looking for you!

We're flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let's grow together …

Job Purpose

The role of the Portfolio administrator is to deliver appropriate and timely support to Asset Managers, Senior Asset Managers and the Head of Asset & Portfolio Management regarding the management of all aspects of the SME Lending portfolio, supporting the need to deliver oversight on two key operational Asset Management objectives: Valuation Risk and Physical Asset Risk.

Predominantly, the role focuses on the coordination of administrative activities across the Asset Management function aiding interrogation of asset risk on the Paragon Portfolio, including Lessee auditing, asset risk assessments, data quality compliance and management of key records, contracts and procedural documentation.

Key Duties

• Support Asset Managers, by providing timely and accurate information regarding onsite inspection requirements and management of feedback post-assessment
• Undertake data quality compliance audits to assess the quality of asset data being recorded across the portfolio
• Proactive management and renewal of key documentation across the department, ensuring compliance standards are maintained for procedures and 3 rd Party contracts
• Support Senior Asset Managers, by adhering to document requests in a timely and accurate manner
• Liaison with key personnel across Paragon, including Asset Managers, Recoveries and Collections Agents, Sales personnel and Operational personnel
• Liaison with key 3 rd Parties, including Inspection Agents, Repossession Agents, Liquidators, Company Administrators, Valuation Partners and others
• Any other task or objective as assigned by the Head of Asset & Portfolio Management

About You

• Excellent communication, both verbal and written
• Ability to problem solve
• Adaptability, amiability, and ability to build strong relationships
• Ability to work independently and with others in a cross-functional environment
• Planning and ability to self-organise
• Knowledge of audit procedures
• Knowledge of assets within the specialist markets targeted by Paragon

Qualifications and Experience

It is essential that you have a minimum of 1 years experience in an asset-based industry

At Paragon, we value diversity and we're excited to hear from passionate individuals like you!

Further information on the role can be found in the Purpose and Performance Profile (PPP), which is downloadable on this page.

Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship.

Working Hours

37.5hours per week, in the office twice a week

Inclusion

As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team.

About Us

What can we offer you?

• Generous Holiday Allowance: Starting from 27 days and climbing to 30, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year's Eve. You can also buy or sell up to a week's leave
• Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate
• Profit Related Pay: We share some of our annual profit with our eligible employees
• Pension Plan: We contribute up to 10% of your annual salary towards your pension
• Family Friendly policies : We offer enhanced parental pay and paid time off for fertility treatment
• Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more
• Volunteering Day: Contribute to causes you care about with one volunteering day per year
• Life Assurance and Personal Accident Cover

Be flexible

We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home.

Be yourself

As an equal opportunities employer, we welcome diversity and care about inclusion. That's why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business.

Be heard

We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

Be well

We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services.

Be better

We want you to reach your potential and, as a Platinum Investors in People employer, we'll encourage you to learn and develop by building a personalised development plan together with your manager.