Marketing and Communications Officer

Exemplar Health Care; South Yorkshire; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Exemplar Health Care is seeking a Marketing and Communications Officer (Internal Communications) to connect, engage, and inform colleagues across the organisation. The role sits in the Marketing Team and covers content from newsletters and intranet to video content and campaigns, shaping culture and values.

This maternity cover fixed-term role requires creativity, organization, and a passion for clear, accessible communication that makes a difference across 60+ care homes in England.

Qualifications

• Experience in an internal communications, communications, marketing, or similar role.
• Excellent writing, editing, and proofreading skills.
• Experience creating engaging content for different audiences and channels.
• Strong organisational skills and the ability to manage multiple projects.
• Confidence building relationships and working with stakeholders at all levels.
• Experience using digital communication tools and Microsoft 365.

Responsibilities

• Create engaging content across internal communication channels.
• Manage and develop intranet, colleague app, newsletters, and other colleague communications.
• Lead production of the quarterly The Exemplar Buzz magazine.
• Deliver communication campaigns supporting engagement, change, learning and recognition initiatives.
• Collaborate with colleagues across the organisation to share stories and promote key messages.
• Monitor engagement and use insights to improve communications.

Skills

Internal communications

Communications

Marketing

Writing

Editing

Content creation

Stakeholder management

Tools

Microsoft 365

Job description

Marketing and Communications Officer (Internal Communications) - Maternity Cover

Contract type: fixed-term maternity cover

Contract end date: 30 July 2027

Hours: full-time, 40 hours per week

Location: hybrid, with travel to our care homes and Central Support Services (S9 1XH) as required

Application Closing Date: 02/10/2026

Are you a talented storyteller who can turn complex information into engaging, easy-to-understand communications?

We're looking for a Marketing and Communications Officer (Internal Communications) to help connect, engage, and inform colleagues across Exemplar Health Care.

Working as part of our Marketing Team, you'll create content that helps colleagues understand our priorities, celebrate achievements, and stay connected to our culture and values. From colleague newsletters and our intranet to video content, engagement campaigns, and our quarterly magazine, no two days will be the same.

This role is ideal for someone who's creative, organised, and passionate about using communication to make a real difference.

Please note:

This is a fixed-term maternity cover role, expected to start on or around 19 October 2026 and continue until 30 July 2027.

We'd love to hear from candidates looking to build on their experience, develop their internal communications expertise, or bring transferable skills from another sector.

About the role

Your day to day will be varied with an overall responsibility for all of Exemplar Health Care’s communications and content.

This may include but not limited to:

• creating engaging content across a range of internal communication channels.
• managing and developing our intranet, colleague app, newsletters, and other colleague communications.
• leading the production of our quarterly The Exemplar Buzz magazine.
• delivering communication campaigns that support colleague engagement, organisational change, learning and development, and recognition initiatives.
• working with colleagues across the organisation to share stories, celebrate success, and promote key messages.
• monitoring engagement and using insights to continuously improve communications.

For full details about the role and responsibilities, please download and read the Job Description and Person Specification.

About you

You’ll have:

• experience in an internal communications, communications, marketing, or similar role.
• excellent writing, editing, and proofreading skills
• experience creating engaging content for different audiences and channels
• strong organisational skills and the ability to manage multiple projects
• confidence building relationships and working with stakeholders at all levels.
• experience using digital communication tools and Microsoft 365.

Exemplar Health Care supports adults living with complex needs across more than 60 care homes throughout England. We employ over 5,000 colleagues who help make every day better for the people we support.

You’ll join a friendly and collaborative Marketing Team, working on a wide variety of communications projects that have a real impact across the organisation.

Right to work in the UK

Applicants must have the right to work in the UK at the time of application. We're unable to offer visa sponsorship or transfer an existing visa sponsorship for this role.