Marketing and Communications Officer

Exemplar Health Care; Sheffield; On-site; GBP 28,000 - 36,000; Full time

Job summary

Exemplar Health Care is seeking a Marketing and Communications Officer (Internal Communications) to connect, engage, and inform colleagues across the organisation. The role covers intranet content, newsletters, video content, and our quarterly magazine, with a focus on celebrating achievements and promoting culture and values.

The fixed-term maternity cover role starts around 19 October 2026 and runs until 30 July 2027, with hybrid working and travel to care homes as required.

Qualifications

• Experience in an internal communications, marketing, or similar role.
• Excellent writing, editing, and proofreading skills.
• Experience creating engaging content for different audiences and channels.
• Strong organisational skills and the ability to manage multiple projects.
• Confidence building relationships and working with stakeholders at all levels.
• Experience using digital communication tools and Microsoft 365.

Responsibilities

• Create engaging content across internal channels (intranet, newsletters, app, magazines).
• Lead the production of the quarterly The Exemplar Buzz magazine and engagement campaigns.
• Coordinate communications to support change, learning, recognition and culture.

Skills

Internal communications experience

Writing & editing

Content creation across channels

Organisational skills

Stakeholder management

Digital communication tools

Microsoft 365

Tools

Microsoft 365

Job description

Exemplar Health Care Support Centre, Sheffield

Marketing and Communications Officer (Internal Communications)

Contract type: fixed-term maternity cover

Contract end date: 30 July 2027

Hours: full-time, 40 hours per week

Location: hybrid, with travel to our care homes and Central Support Services (S9 1XH) as required

Application Closing Date: 04/10/2026

Are you a talented storyteller who can turn complex information into engaging, easy-to-understand communications?

We're looking for a Marketing and Communications Officer (Internal Communications) to help connect, engage, and inform colleagues across Exemplar Health Care.

Working as part of our Marketing Team, you'll create content that helps colleagues understand our priorities, celebrate achievements, and stay connected to our culture and values. From colleague newsletters and our intranet to video content, engagement campaigns, and our quarterly magazine, no two days will be the same.

This role is ideal for someone who's creative, organised, and passionate about using communication to make a real difference.

Please note:

This is a fixed-term maternity cover role, expected to start on or around 19 October 2026 and continue until 30 July 2027.

We'd love to hear from candidates looking to build on their experience, develop their internal communications expertise, or bring transferable skills from another sector.

About the role

Your day to day will be varied with an overall responsibility for all of Exemplar Health Care’s communications and content.

This may include but not limited to:

• creating engaging content across a range of internal communication channels.
• managing and developing our intranet, colleague app, newsletters, and other colleague communications.
• leading the production of our quarterly The Exemplar Buzz magazine.
• delivering communication campaigns that support colleague engagement, organisational change, learning and development, and recognition initiatives.
• working with colleagues across the organisation to share stories, celebrate success, and promote key messages.
• monitoring engagement and using insights to continuously improve communications.

For full details about the role and responsibilities, please download and read the Job Description and Person Specification.

About you

You’ll have:

• experience in an internal communications, communications, marketing, or similar role.
• excellent writing, editing, and proofreading skills
• experience creating engaging content for different audiences and channels
• strong organisational skills and the ability to manage multiple projects
• confidence building relationships and working with stakeholders at all levels.
• experience using digital communication tools and Microsoft 365.

Most importantly, you'll be creative, collaborative, and passionate about helping people feel informed, engaged, and connected.

Exemplar Health Care supports adults living with complex needs across more than 60 care homes throughout England. We employ over 5,000 colleagues who help make every day better for the people we support.

You’ll join a friendly and collaborative Marketing Team, working on a wide variety of communications projects that have a real impact across the organisation.

Right to work in the UK

Applicants must have the right to work in the UK at the time of application. We're unable to offer visa sponsorship or transfer an existing visa sponsorship for this role.

Please be aware that Exemplar Health Care will never ask for payment at any stage of our recruitment process. Any website or individual requesting money for a Certificate of Sponsorship (CoS), or claiming to offer employment on our behalf in exchange for payment, is not associated with our organisation.

Exemplar Health Care began as a healthcare consultancy and training firm. But we soon saw a gap in the sector: a lack of care homes for younger adults living with complex needs.

That insight shaped the mission we still live by today - to transform complex care and provide fulfilling opportunities for the people who need it most.

We’re now proud to have more than 60 care homes across England, providing nursing care for adults living with dementia, neuro-disabilities, mental health conditions, and physical disabilities.

Whoever you are, and whatever experience you bring, there are lots of ways you can help us make every day better for the people we support.

What’s happening at Exemplar Health Care

The people we support have unique needs and stories, but one thing stays the same across all our homes - we empower individuals to achieve personal goals in a safe and supportive environment.

Every new colleague attends an induction to learn about our company and complete mandatory and role-specific training, equipping you with the skills and knowledge to deliver exceptional care.

Whether your goals are in care, nursing, management, quality or support, we provide the confidence, skills and knowledge to help you excel in your role and advance your career, if you wish.

Happy, healthy colleagues mean better care for those we support. We offer a range of initiatives to ensure our colleagues thrive in safe and supportive environments.

From paid RCNi Learning access and NMC PIN payments for nurses to lifestyle and retail discounts for everyone, our rewards ensure your career is as fulfilling as it is rewarding.

From care homes to central support services, everyone plays a vital role. Read about the various jobs available and what it’s like to work with us.