Marketing and Communications Officer

Aston University; Birmingham; Hybrid; GBP 31,000 - 45,000; Full time

Benefits offered by this job

Dynamic working

Training opportunities

Annual leave + bank holidays

On-site facilities

Job summary

Aston University is seeking a creative Marketing and Communications Officer on a fixed-term basis to support internal communications for over 3,000 staff and 17,000 students. The role focuses on the One Aston intranet and student portal, using Dynamics 365, Mailchimp and SharePoint to craft content across emails, newsletters and intranet pages.

You will work with the Student and Internal Communications Managers, contribute to campaigns, monitor outcomes with data analytics, and assist in crisis

Qualifications

• Proven experience in managing communications across multiple digital channels with stakeholders.
• Strong written and verbal communication skills.
• Keen eye for detail and ability to manage multiple projects simultaneously.
• Experience in higher education would be advantageous.

Responsibilities

• Deliver internal communications to a community of staff and students.
• Develop content for emails, newsletters and intranet pages.
• Support communication campaigns for university initiatives and events.
• Use CRM and CMS systems to develop content for digital channels.
• Monitor and report on the effectiveness of communication activities.
• Support crisis or urgent communications when required.

Skills

CRM systems

CMS systems

Dynamics 365

Mailchimp

SharePoint

Content creation

Stakeholder management

Strong writing

Tools

Dynamics 365

Mailchimp

SharePoint

Job description

ClosingDate: 23.59 hours BST on Friday 18 September 2026

InterviewDate: Friday 02 October 2026

Reference: 1221-26

ReleaseDate: Thursday 27 August 2026

Aston University is looking for a creative and enthusiastic Marketing and Communications Officer to join the team on a fixed-term basis, at an exciting time for the university.

Working in a fast-paced environment, you will support and enhance the delivery of internal communications for a community of more than 3,000 staff and 17,000 students, creating clear, effective communications, campaigns and projects, with a particular focus on the One Aston intranet and student portal.

Working closely with the Student and Internal Communications Managers, you will use CRM and CMS systems such as Dynamics 365, Mailchimp and Sharepoint to develop content for a range of digital channels including emails, newsletters and intranet pages. You will support communication campaigns for university initiatives and events, and use your data analytical experience to assist in monitoring and reporting on the effectiveness of communication activities.

You will play an important role in delivering communications that support strategic goals, change management and engagement. You will also support crisis or urgent communications when required.

We are looking for someone with proven experience in managing communications across multiple digital channels with a number of stakeholders, and a talent for creating and editing content for diverse audiences. Strong written and verbal communication skills, a keen eye for detail, the ability to manage multiple projects simultaneously and a collaborative approach to working across departments are all essential for success in this role. Experience of working in higher education would be advantageous too.

This role is subject to satisfactory basic DBS check.

For further information about this position, please contact Peter Kiddle, Internal Communications Manager, at [e-mail].

What we offer:

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• The role is offered as 'dynamic working', which means working both on campus and from home dependent on the activity.
• Excellent training and development opportunities.
• A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers.
• Great family friendly policies.
• On site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found here .

Aston University may be able to sponsor the successful candidate if they are eligible for one of the salary discount options.

Please note we are unable to confirm individual eligibility before shortlisting.

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas or opinions.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

Guidance on AI-Assisted Applications

While we cannot prevent applicants from using AI tools to support their application, we ask that all submissions reflect your own experience, achievements, and motivations. We want to understand what you personally bring to the role, so please ensure your application represents your own voice and capabilities.

We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.

If you require the job details document or an application form in an alternative format please contact the recruitment team at [e-mail]