Hybrid Internal Communications Specialist (Fixed-Term)

Aston University; Birmingham; Hybrid; GBP 31,000 - 45,000; Full time

Benefits offered by this job

Dynamic working

Training opportunities

Annual leave + bank holidays

On-site facilities

Job summary

Aston University is seeking a creative Marketing and Communications Officer on a fixed-term basis to support internal communications for over 3,000 staff and 17,000 students. The role focuses on the One Aston intranet and student portal, using Dynamics 365, Mailchimp and SharePoint to craft content across emails, newsletters and intranet pages.

You will work with the Student and Internal Communications Managers, contribute to campaigns, monitor outcomes with data analytics, and assist in crisis

Qualifications

• Proven experience in managing communications across multiple digital channels with stakeholders.
• Strong written and verbal communication skills.
• Keen eye for detail and ability to manage multiple projects simultaneously.
• Experience in higher education would be advantageous.

Responsibilities

• Deliver internal communications to a community of staff and students.
• Develop content for emails, newsletters and intranet pages.
• Support communication campaigns for university initiatives and events.
• Use CRM and CMS systems to develop content for digital channels.
• Monitor and report on the effectiveness of communication activities.
• Support crisis or urgent communications when required.

Skills

CRM systems

CMS systems

Dynamics 365

Mailchimp

SharePoint

Content creation

Stakeholder management

Strong writing

Tools

Dynamics 365

Mailchimp

SharePoint

Job description

Aston University is seeking a creative Marketing and Communications Officer on a fixed-term basis to support internal communications for over 3,000 staff and 17,000 students. The role focuses on the One Aston intranet and student portal, using Dynamics 365, Mailchimp and SharePoint to craft content across emails, newsletters and intranet pages.

You will work with the Student and Internal Communications Managers, contribute to campaigns, monitor outcomes with data analytics, and assist in crisis