Marketing Administrator

Benefact Group plc; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization as a Marketing Administrator, where you will play a vital role in supporting the marketing team within a purpose-led group. This position offers an exciting opportunity to engage in diverse administrative tasks, from managing marketing materials to liaising with stakeholders. With a focus on personal service and community support, you will thrive in an inclusive environment committed to your career growth. If you are an organized team player with excellent communication skills, this role provides a fantastic platform to develop your career while making a positive impact.

Benefits

Group Personal Pension - up to 12% employer contribution

Generous annual bonus scheme up to 24%

25 days annual leave plus bank holidays

Health and wellbeing benefits

Annual personal grant to a charity

Volunteering day per year

Employee Assistance Programme

Full study support for professional qualifications

Access to virtual GP

Enhanced maternity and paternity pay

Qualifications

• Experience in administrative roles with a focus on marketing support.
• Strong written communication and attention to detail are essential.

Responsibilities

• Provide administrative support to the marketing team and manage requests.
• Ensure compliance with regulatory requirements and maintain databases.

Skills

Administrative Experience

Communication Skills

Proofreading Skills

Copy-Writing Skills

Microsoft Word

Microsoft Excel

Organizational Skills

Team Player

Flexibility

Tools

CRM Software

Job description

Working hours: 35 hours per week, Monday to Friday

Duration: 12 month fixed term contract

Location: Gloucester

Job Ref:203822

About the role

Ecclesiastical Planning Services, who are proudly part ofBenefact Group, are looking for a Marketing Administratorto join our Gloucesteroffice.

As Marketing Administrator you willprovide administrative support to the marketing team within an FCA regulated market.

This is a varied and interesting role within a small marketing team for a business that administers pre-payment funeral plans. The successful candidate will have a desire to work as part of a strong and supportive team.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Key responsibilities

• Support team with day to day marketing/office administration such as minute-taking, room bookings, mail merging letter campaigns, cleaning data lists, issuing approved marketing content, etc, ensuring delivery of excellent customer service within agreed SLAs
• Liaison with internal stakeholders, funeral directing partners including some key accounts and third party suppliers and managing requests from these parties
• Print management
• Organising the artwork and approval of marketing materials and literature including placing orders
• Managing the regulatory compliance process including the re-approval cycle, the marketing inbox enquiries/requests and providing administrative support
• Updating CRM and cleaning database lists
• Maintaining a work-in-progress list
• Supporting with buy-online administration as required
• Support with regulatory requirements such as literature changes and communications
• Build effective internal relationships to deliver exceptional customer service and support Ecclesiastical’s “right first time” approach

Knowledge, skills and experience

• Previous administrative experience
  
• Excellent written and oral communication
• Proofreading skills, excellent attention to detail and knowledge of the English language
• Basic copy-writing skills
• Experience of Microsoft packages, includingWord and Excel
• Proven organisational and prioritisation skills
• Flexible attitude and approach and excellent team player
• Willingness and ability to support colleagues and share information
• Ability to adapt approach to suit requirements

What we offer

• A competitive salary - let's discuss it
• Group Personal Pension - up to 12% employer contribution
  
• Generous annual bonus scheme up to 24%
  
• 25days annual leave plus bank holidays, and a holiday buy and sell scheme
  
• A range of health and wellbeing benefits, including private healthcare, income protection and life assurance
  
• Up to £400 annual personal grant to a charity of your choice
  
• Encouraged to take at least one volunteering day per year
  
• Employee Assistance Programme
  
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

About us

Ecclesiastical Planning Services (EPS)work with a UK-wide network of funeral directors to provide pre-paid funeral plans. Our business is based on trust, so we focus on personal service, offering guidance and support to funeral directors and families when they need it most.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26