Marketing Administrator

TN United Kingdom; Gloucester; On-site; GBP 24,000 - 32,000; Full time

Job summary

An innovative organization is seeking a Marketing Administrator to provide essential support to their marketing team. This role involves a variety of administrative tasks, from coordinating with stakeholders to managing marketing materials. The ideal candidate will thrive in a collaborative environment and be dedicated to delivering excellent customer service. With a commitment to employee growth and a supportive culture, this position offers a fantastic opportunity to develop your career in a purpose-driven organization. Join a team that values diversity and inclusion, and contribute to meaningful work that supports families and funeral directors across the UK.

Benefits

Group Personal Pension with employer contribution

Annual bonus scheme

25 days annual leave plus bank holidays

Health and wellbeing benefits

Annual charity grant

Volunteering day

Employee Assistance Programme

Support for professional qualifications

Access to virtual GP services

Enhanced maternity and paternity pay

Qualifications

• Previous administrative experience in a marketing or office setting.
• Excellent communication skills and attention to detail.

Responsibilities

• Assist with daily marketing and office administration tasks.
• Coordinate with internal stakeholders and manage print processes.

Skills

Administrative experience

Excellent communication skills

Proofreading

Copywriting

Microsoft Word proficiency

Microsoft Excel proficiency

Organizational skills

Team-oriented attitude

Adaptability

Job description

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Working hours: 35 hours per week, Monday to Friday

Duration: 12 month fixed term contract

Location: Gloucester

Job Ref: 203822

About the role

Ecclesiastical Planning Services, part of Benefact Group, is seeking a Marketing Administrator to join our Gloucester office.

The Marketing Administrator will provide administrative support to the marketing team within an FCA regulated market.

This role offers variety within a small marketing team for a business administering pre-payment funeral plans. The ideal candidate will enjoy working as part of a supportive team.

Joining our growing and innovative Group offers a great opportunity for career development and to be part of an inclusive, purpose-led organization.

Key responsibilities

• Assist with daily marketing and office administration, including minute-taking, room bookings, mail merging, data cleaning, and issuing marketing content, ensuring excellent customer service within SLAs
• Coordinate with internal stakeholders, funeral directing partners, key accounts, and third-party suppliers
• Manage print processes
• Organize artwork and approval of marketing materials, including placing orders
• Oversee regulatory compliance processes, re-approval cycles, and handle marketing inquiries
• Update CRM and maintain database cleanliness
• Maintain work-in-progress lists
• Support online purchase administration as needed
• Assist with regulatory documentation and communication updates
• Build internal relationships to support Ecclesiastical’s customer service standards

Knowledge, skills, and experience

• Previous administrative experience
• Excellent communication skills, both written and oral
• Strong proofreading and attention to detail, with good command of English
• Basic copywriting abilities
• Proficiency in Microsoft Word and Excel
• Organizational and prioritization skills
• Flexible, team-oriented attitude
• Willingness to support colleagues and share information
• Adaptability to changing requirements

What we offer

• Competitive salary (discussable)
• Group Personal Pension with up to 12% employer contribution
• Annual bonus scheme up to 24%
• 25 days annual leave plus bank holidays, with buy/sell scheme
• Health and wellbeing benefits including private healthcare, income protection, and life assurance
• Annual charity grant up to £400
• One volunteering day per year encouraged
• Employee Assistance Programme
• Support for professional qualifications
• Access to virtual GP services
• Enhanced maternity and paternity pay

About us

Ecclesiastical Planning Services (EPS) provides pre-paid funeral plans through a UK-wide network of funeral directors, emphasizing trust, personal service, and support for families and funeral directors.

Benefact Group is an international financial services group owned by a charity, with over 30 businesses, and has donated over £250 million since 2014. We aim to become the UK’s leading corporate donor, with strategic growth plans.

We value talent, diversity, and inclusion, fostering a culture of kindness, ambition, and continuous improvement.

We are committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from all backgrounds.

If you need additional support during the recruitment process, please let us know.