Market Researcher

Supply Chain Coordination Limited; Brighton; Hybrid; GBP 43,000 - 53,000; Part time

Benefits offered by this job

Hybrid working

Annual bonus schemes

Training & qualifications

Well-being leave

Pension 12%

Flexible benefits

Volunteer leave

Discounts

Job summary

NHS Supply Chain, operated by Supply Chain Coordination Limited, is seeking a Market Researcher on a 9‑month fixed‑term contract in a hybrid role (Nottingham two days on-site). You will design and deliver research projects that generate insights to support decision‑making and business growth.

The role requires experience in both qualitative and quantitative research, strong analytical skills, and the ability to present findings to senior stakeholders.

Qualifications

• Significant experience working in a research or insight environment.
• Experience of conducting B2B research.
• Strong expertise in designing and delivering qualitative and quantitative research projects.
• Excellent analytical skills, with the ability to identify meaningful insights from a range of research and data sources.
• Confident engaging, influencing and presenting to a variety of stakeholders, including senior leaders.
• Experience using research platforms and tools such as Qualtrics, NVivo, or similar.
• Outstanding written, verbal and storytelling skills.
• Strong collaboration skills and a commitment to building partnerships across teams.
• A proactive, positive approach and a genuine willingness to get stuck in and support colleagues.

Responsibilities

• Lead the end-to-end delivery of research projects, from design and fieldwork through to analysis, reporting and presentation.
• Act as a trusted research expert, advising colleagues on robust and effective research approaches, particularly qualitative methodologies.
• Design the most appropriate research methods to answer business challenges and information needs.
• Work closely with teams across NHS Supply Chain to identify, develop and deliver research and insight opportunities.
• Transform complex findings into engaging stories and actionable insights for a wide range of audiences.
• Build strong relationships with colleagues and external stakeholders to support collaborative working.
• Contribute to the wider research programme, delivering impactful insights at both operational and strategic levels.
• Lead and nurture our cross-organisational research community, helping to establish and promote best practice and quality standards.
• Chair and coordinate our external research seminar series, bringing in expert voices and fresh perspectives on topics that matter to our organisation.

Skills

Research experience

B2B research

Qualitative methods

Quantitative methods

Analytical skills

Stakeholder management

Qualtrics/NVivo

Tools

Qualtrics

NVivo

Job description

Job Posted: 2 September 2026
Job Updated: 2 September 2026

Location: Hybrid Worker – Expectation is two days per week on site at our Nottingham office

Contract type: 9 Month Fixed Term Contract

Salary: Offered on a starting salary of £ 47,874

NHS Supply Chain currently has an opportunity for a to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

We are looking for a curious, analytical, and commercially minded Market Researcher to join our team. The successful candidate will design and deliver research projects that generate meaningful customer, healthcare landscape, and wider innovation research insights. They will work closely with stakeholders across the business to understand key challenges, identify opportunities, and turn data into actionable recommendations that support decision-making and business growth.

Every day you will …

• Lead the end-to-end delivery of research projects, from design and fieldwork through to analysis, reporting and presentation.Act as a trusted research expert, advising colleagues on robust and effective research approaches, particularly qualitative methodologies.
• Design the most appropriate research methods to answer business challenges and information needs.Work closely with teams across NHS Supply Chain to identify, develop and deliver research and insight opportunities.
• Transform complex findings into engaging stories and actionable insights for a wide range of audiences. Build strong relationships with colleagues and external stakeholders to support collaborative working.
• Contribute to the wider research programme, delivering impactful insights at both operational and strategic levels. Lead and nurture our cross-organisational research community, helping to establish and promote best practice and quality standards.
• Chair and coordinate our external research seminar series, bringing in expert voices and fresh perspectives on topics that matter to our organisation.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
• We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and colleague recognition awards.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations.Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Significant experience working in a research or insight environment. Experience of conducting B2B research.
• Strong expertise in designing and delivering qualitative and quantitative research projects.
• A deep understanding of research methodologies, frameworks and best practices.
• Excellent analytical skills, with the ability to identify meaningful insights from a range of research and data sources.
• Confident engaging, influencing and presenting to a variety of stakeholders, including senior leaders.
• Experience using research platforms and tools such as Qualtrics, NVivo, or similar.
• Outstanding written, verbal and storytelling skills.
• Strong collaboration skills and a commitment to building partnerships across teams.
• A proactive, positive approach and a genuine willingness to get stuck in and support colleagues.

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.