Market Manager, Americas

Trip.com Travel Singapore Pte; Washington; On-site; GBP 44,000 - 60,000; Full time

Job summary

A global travel service provider is seeking a candidates with a strong background in hospitality and e-commerce to manage hotel acquisitions and market insights in Washington, D.C. The role requires fluency in English and a minimum of 3 years of experience, along with a valid working visa. The company offers a collaborative culture and a range of employee benefits, including medical coverage and paid time off.

Benefits

Medical, Dental, and Vision plans

401(k) and company match

Public Holidays

Sick Leave

Paid Time Off

Qualifications

• Minimum of 3 years experience in hospitality or e-commerce.
• Valid working permit/visa in the US (no sponsorship).
• Existing network with partners preferred.

Responsibilities

• Manage hotel acquisitions and account management.
• Educate accommodation providers on platform features.
• Provide market insights for product optimization.

Skills

Fluent in English

Detail-oriented

Dynamic and positive attitude

Ability to work independently

Proficiency in Microsoft Office Suite

Strong networking skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travelers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites, and 24/7 customer service centers.

Located in Washington, D.C.

Key Responsibilities

• Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market. Actively identify high-potential prospect partners & grow the revenue of the existing portfolio in this region.
• Educate accommodation providers on the many unique features that the trip.com platform offers. Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue.
• Take a customer‑centric approach to everything you do. Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers.
• Keep your properties up to date on the campaigns offered by the trip.com platform and ensure strong coverage of deals across your account portfolio.
• Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.).
• Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization.
• Other assigned tasks based on business need.

Qualifications

• Fluent in English.
• Valid working permit/visa in the US (no sponsorship).
• A minimum of 3 years of working experience in hospitality, revenue/yield management, or e‑commerce.
• An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers would be preferred.
• Detail‑oriented, execution‑focused, and fast learning capability.
• Able to work independently with minimal supervision, having complete ownership of your designated region.
• Dynamic, positive, and a good team player.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Relevant exposure in the OTA environment will have an added advantage.
• Willing to travel.

Behavioral Requirements

• A desire to learn new things and improve yourself.
• Integrity is fundamentally important to you.
• You want to make a travel experience better for everyone.
• A natural relationship builder and influencer to industry leaders.
• You are naturally inspiring.
• Strategic thinking and an ability to connect the dots between suppliers and end‑user customers.

What We Provide

• Medical, Dental, and Vision plans.
• 401(k) and company match.
• Public Holidays.
• Sick Leave.
• Paid Time Off.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it is a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.