Market Assistant - Temporary

Lancaster City Council; Morecambe; On-site; GBP 11,000 - 14,000; Full time

Job summary

Lancaster City Council is seeking a Market Assistant to help keep Lancaster's markets welcoming, safe and busy. You will open and close the Festival Market in Morecambe, support traders, and assist at the Assembly Rooms Emporium and Charter Market as needed.

The role focuses on customer service, safety, and a friendly presence, with opportunities to work independently or as part of a small team, and to contribute to a thriving community hub serving residents and visitors.

Qualifications

• Experience in customer service.
• Keen eye for detail and accuracy.
• Confident and tactful communication, able to work independently or in a team.
• Comfortable using digital devices and basic software.

Responsibilities

• Open and close the markets securely.
• Maintain safety and security.
• Provide a visible, friendly presence on site.
• Assist with administration and health and safety monitoring.
• Support traders and deter anti-social behaviour.
• Liaise with community officers and help improve market operations.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Tools

Digital devices

Job description

Make a Difference in Lancaster

Join us as a Market Assistant and play a vital role in keeping Lancaster's markets vibrant, safe, and welcoming. You'll support the smooth daily running of the Festival Market in Morecambe and occasionally assist at the Assembly Rooms Emporium and Charter Market in Lancaster. Your work will help foster a thriving community hub where traders and visitors feel valued and secure.

What You'll Be Doing

You'll open and close the markets securely, maintain safety and security, and provide a visible, friendly presence. Your duties include assisting with administration, monitoring health and safety, managing waste areas, and supporting traders. You'll also help deter anti-social behaviour, liaise with community officers, and contribute to improving market operations.

You'll Fit Right In If…

You have experience in customer service and a keen eye for detail. You communicate confidently and tactfully, work well both independently and as part of a team, and are comfortable using digital devices. You share our values of Working Together, Ambition, Pride, and Ownership, and are committed to creating a positive environment for all market users.

Why Work With Us

Flexible working friendly
We welcome discussions about flexible working and may be able to offer hybrid working, a generous flexi-time scheme, and agreed working hours to support work-life balance. This role is 22 hours per week - 6 month Fixed Term Contract

Inclusive employer
We welcome applications from all parts of the community and are committed to a diverse andinclusive workplace where everyone is treated with dignity and respect.
We guarantee interviews for applicants with a disability and armed forces veterans who meet the essential criteria.

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