Maritime SaaS Implementation Delivery Lead

Sedna; Greater London; On-site; GBP 80,000 - 110,000; Full time

Job summary

Sedna in London seeks a Delivery Manager within the Customer Operations team to architect efficient enterprise-scale implementation projects that align software delivery with measurable value realization.

You will lead multi-disciplinary teams, manage risks, drive customer adoption, and support cross-functional collaboration to maximise Sedna's maritime solutions for global clients. The role reports to the Head of Delivery and offers influence over governance and customer success.

Qualifications

• SaaS implementation leadership across complex onboardings.
• Experience in similar enterprise environments.
• Background in consulting or global client organisations.

Responsibilities

• Plan, lead and manage multiple enterprise-level implementation projects.
• Drive and oversee project delivery within time, cost and quality constraints.
• Coordinate with cross-functional teams including development, QA, and customer operations.
• Support project sales activities and expand solutions during implementation.
• Foster teamwork and a high-performing, collaborative Customer Operations team.

Skills

SaaS implementation leadership

Global client experience

Consulting experience

Job description

Sedna in London seeks a Delivery Manager within the Customer Operations team to architect efficient enterprise-scale implementation projects that align software delivery with measurable value realization.

You will lead multi-disciplinary teams, manage risks, drive customer adoption, and support cross-functional collaboration to maximise Sedna's maritime solutions for global clients. The role reports to the Head of Delivery and offers influence over governance and customer success.