Marina Manager: Lead Guest Experience & Performance

4Leisure Recruitment Ltd; Windsor; On-site; GBP 42,000 - 62,000; Full time

Job summary

4Leisure Recruitment Ltd is seeking a Marina Manager in Windsor to lead a busy marina site, driving exceptional guest experiences while managing daily operations and a diverse team.

The role suits someone with hospitality, leisure, or destination-venue background who thrives on delivering memorable service and commercial results. You will oversee performance, budgets, compliance, and site improvements to elevate the guest journey.

Qualifications

• Background in hospitality, hotels, leisure, retail, or destination venues.
• Experience managing a site, department, or business unit with P&L responsibility.
• Strong people leadership skills with experience managing and developing teams.

Responsibilities

• Take full ownership of day-to-day site operations, ensuring smooth and efficient service delivery.
• Lead from the front to create an outstanding customer and guest experience.
• Manage site performance, including budgets, revenue streams, and cost control.
• Maintain high presentation standards across all areas of the marina.
• Ensure compliance with health & safety, legal, and internal procedures.
• Lead, coach, and develop your team to deliver consistently high standards.
• Work collaboratively with internal stakeholders and support teams.
• Oversee administrative processes to ensure accuracy, compliance, and revenue capture.

Skills

People leadership

Customer service

Budget management

Job description

4Leisure Recruitment Ltd is seeking a Marina Manager in Windsor to lead a busy marina site, driving exceptional guest experiences while managing daily operations and a diverse team.

The role suits someone with hospitality, leisure, or destination-venue background who thrives on delivering memorable service and commercial results. You will oversee performance, budgets, compliance, and site improvements to elevate the guest journey.