Boatyard Assistant Manager - HYS

Marine Resources Recruitment Ltd; Southampton; On-site; GBP 30,000 - 42,000; Full time

Job summary

Marine Resources Recruitment Ltd is seeking an Assistant Manager to join a busy marina and boatyard on the River Hamble. You’ll support the General Manager with day-to-day operations, lead the onsite team and ensure safe, efficient, and customer-focused service.

This hands-on role is ideal for someone who enjoys being on site, managing contractors, and solving operational challenges in a marine environment. A full UK driving licence is required and training is provided.

Qualifications

• Experience in marina, boatyard or marine operations.
• Strong leadership and team management skills.
• Genuine focus on delivering excellent customer service.
• Good communication with a range of stakeholders.
• Ability to delegate effectively while maintaining oversight.
• Practical, solutions-focused approach.
• Resilience and flexibility with a can-do attitude.

Responsibilities

• Lead and develop the onsite team.
• Manage contractors and external service providers.
• Oversee boatyard scheduling and day-to-day activities.
• Carry out regular site inspections and assist maintenance works.
• Assist with boat movements, towing and driving when required.
• Support customer communications and resolve issues or complaints.
• Build strong relationships with onsite tenants.
• Deputise for the General Manager during periods of absence.
• Take part in the On Call Manager rota.

Skills

Marina operations

Leadership

Customer service

Communication

Decision making

Delegation

On-site management

Job description

We’re looking for an Assistant Manager to join the team at a busy marina and boatyard on the River Hamble.

Working closely with the General Manager, you’ll play a key role in the day-to-day running of both the marina and boatyard. You’ll help ensure the site operates safely, efficiently and commercially, while delivering an excellent customer experience.

This is a hands-on management role, ideal for someone who enjoys being out on site, leading a team and getting involved in the practical side of marina and boatyard operations.

What You'll Be Doing

• Supporting, leading and developing the onsite team
• Managing contractors and external service providers
• Overseeing boatyard scheduling and day-to-day activities
• Carrying out regular site inspections and supporting maintenance and improvement works
• Assisting with boat movements, towing and driving boats when required
• Supporting customer communications and resolving complaints or service issues
• Building strong relationships with onsite tenants
• Identifying and resolving operational issues quickly and effectively
• Deputising for the General Manager during periods of absence
• Taking part in the On Call Manager rota

What We're Looking For

We’re looking for someone with strong leadership skills and a good understanding of marina and boatyard operations. You’ll be confident dealing with a wide range of people, able to make decisions and happy to get stuck in when needed.

You’ll ideally have:

• Experience in marina, boatyard or a similar marine operational environment
• Strong leadership and team management skills
• A genuine focus on delivering excellent customer service
• Good communication skills and the ability to work with a range of stakeholders
• The ability to delegate effectively while maintaining oversight
• A practical, solutions-focused approach
• Resilience and flexibility, with a genuine can-do attitude

Why Join Us?

This is a great opportunity to take the next step in your marina management career, working alongside an experienced General Manager within a busy and varied marine environment.

Full training can be provided, and you’ll be supported to develop your skills and progress within the business.

A full UK driving licence is essential.

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