Manufacturing Account Growth Manager

TipTopJob; Oldbury; On-site; GBP 50,000 - 61,000; Full time

Job summary

TipTopJob in Oldbury is seeking a commercially minded Manufacturing Account Manager to nurture trusted customer relationships within a leading UK manufacturer supplying automotive, aerospace and industrial sectors.

You'll be the main contact for a portfolio of accounts, coordinate internal teams, spot growth opportunities and deliver premium service from initial quote to project completion. On-site, with typical hours and a focus on long-term partnerships.

Qualifications

• Previous experience in Account Management, Sales, Customer Service or Client Relationship Management positions.
• Strong relationship-building and stakeholder management skills.
• Strong commercial awareness and business acumen skills.
• Excellent communication and negotiation skills.
• The ability to manage multiple customer accounts and priorities.
• A proactive, organised and customer-focused approach.
• Excellent influence and problem-solving abilities.
• Good Microsoft Office skills.
• Experience within manufacturing, engineering or technical industries would be advantageous.

Responsibilities

• Building strong, long-term relationships with key customer accounts.
• Acting as the first point of contact for customer enquiries, projects and technical requirements.
• Developing a thorough understanding of each customers business and future requirements.
• Identifying opportunities to grow accounts through upselling and cross-selling.
• Preparing quotations, pricing proposals and responses to RFQs.
• Working closely with Sales, Operations, Quality and Production teams to deliver exceptional customer service.
• Managing customer issues through to resolution, ensuring a positive experience throughout.
• Using commercial data and customer insight to develop competitive proposals.
• Maintaining accurate account records and customer information.
• Developing a strong understanding of the companys specialist coating technologies.
• Visiting customer sites and attending industry events when required

Skills

Account Management

Relationship Building

Stakeholder Management

Commercial Awareness

Business Acumen

Communication

Negotiation

Multi-account Management

Proactive

Organised

Customer Focus

Problem Solving

Microsoft Office

Tools

Microsoft Office

Job description

TipTopJob in Oldbury is seeking a commercially minded Manufacturing Account Manager to nurture trusted customer relationships within a leading UK manufacturer supplying automotive, aerospace and industrial sectors.

You'll be the main contact for a portfolio of accounts, coordinate internal teams, spot growth opportunities and deliver premium service from initial quote to project completion. On-site, with typical hours and a focus on long-term partnerships.