Mandarin speaking Senior Associate Customer Due Diligence

People First Team China 中国团队; Greater London; On-site; GBP 45,000 - 55,000; Full time

Job summary

People First Team China 中国团队 is hiring for a Mandarin-speaking Senior Associate Customer Due Diligence. The role focuses on ensuring AML/KYC/CDD compliance, monitoring transactions, and coordinating with internal teams to maintain regulatory standards. A banking background is preferred and a degree in finance or related fields is required.

Based in the UK office, the position is full-time with 35 hours weekly. Start date ASAP, with salary dependent on experience.

Qualifications

• Bachelor degree in Finance, Economics, Accounting, or a related subject.
• Experience in Financial Services, ideally Banking.
• Proven AML, KYC and CDD experience including onboarding, periodic reviews or remediation projects.
• Knowledge of FATCA, JMLSG, AML and FCA; GDPR understanding.

Responsibilities

• Conduct daily transaction monitoring and escalate alerts as needed.
• Perform CDD reviews for existing clients within required timelines; ensure quality of reviews.
• Ensure reviews meet Financial Crime and Compliance standards and maintain consistency.
• Coordinate with internal teams for discrepancies or additional information.
• Respond to customer queries and resolve issues promptly.
• Oversee daily transactions and ensure compliance with policies and regulations.
• Communicate Source of Wealth and Source of Funds details as part of CDD reviews.
• Guide on complex processes and operational challenges as needed.

Skills

Mandarin fluency

AML/KYC/CDD

Regulatory compliance

Education

Finance/Economics/Accounting degree

Job description

The Skills You'll Need: Mandarin to a native level, relevant compliance experience such as KYC, CDD, AML etc.

Your New Salary: Depending on experience

Office based

Perm

Start: ASAP

Working hours: 35 hours per week

About the role

Banking department's main responsibility is to deliver excellent customer service as well as market and promote products and services that the Bank offers to its customers whilst adhering to Head Office's and regulatory bodies' requirements. As a Senior Associate Customer Due Diligence - Mandarin Speaking, you will be responsible for ensuring compliance with AML, KYC and regulatory standards through effective monitoring and risk controls. You will conduct CDD, oversee banking operations and support regulatory reporting requirements, while driving operational excellence. This is a full time permanent position.

Mandarin speaking Senior Associate Customer Due Diligence - What You'll be Doing:

• Conduct daily transaction monitoring to ensure alerts are effectively managed
• Identify potential money laundering trends and red flags to determine whether further investigations are required
• Complete CDD reviews for existing clients within the required timeframe and ensure the quality of reviews conducted
• Ensure all CDD reviews meet the standards of the Financial Crime and Compliance department and maintain a consistent approach
• Liaise with relevant internal teams regarding any discrepancies or additional information required
• Resolve customer queries and issues promptly
• Authorise daily transactions and ensure operations comply with internal policies and regulations
• Liaise with customers regarding Source of Wealth (SOW) and Source of Funds (SOF) as part of the ongoing CDD reviews
• Ensure clear communication with customers to gather required information for compliance purposes
• Provide guidance in resolving complex or infrequent processes and operational challenges
• Undertake any other tasks when required

Mandarin speaking Senior Associate Customer Due Diligence - The Skills You'll Need to Succeed:

• Degree educated in Finance, Economics, Accounting, or other relevant subject
• Relevant experience within Financial Services, ideally Banking
• Demonstrated experience in AML, KYC and CDD, including client on-boarding, periodic reviews or remediation projects
• Experience in analysing complex corporate customer ownership structures
• Comprehensive understanding of Banking operations is preferred
• Knowledge in relevant legislations such as FATCA, JMLSG, AML and FCA
• Proficient understanding of GDPR requirements
• Knowledge of regulatory, legislative requirements and best practices for financial crime compliance, including sanctions, fraud, AML/CTF, ABC and other related areas
• Excellent English and Mandarin communication skills
• Analytical skills

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.