Mandarin speaking Job - E-commerce Specialist - Reading - wm

People First; Greater London; On-site; GBP 27,000 - 33,000; Full time

Job summary

People First Recruitment is hiring a Mandarin-speaking E-commerce Specialist in Reading to manage Amazon marketplace operations, inventory, listings, and promotions while coordinating with internal teams and external partners.

The role requires Mandarin language skills, ecommerce operations experience, and strong data-driven analysis. Start ASAP with a £30k salary depending on experience, with room to grow.

Qualifications

• Mandarin language proficiency required.
• Experience with Amazon Marketplace and ecommerce operations.
• Strong attention to detail and reliability.
• Ability to manage multiple priorities and deadlines.
• Experience with SEO and product content optimization.

Responsibilities

• Marketplaces & Order Operations: manage daily Amazon orders via SellerCentral/VendorCentral.
• Inventory, fulfilment & issue resolution: monitor stock, deliveries, disputes and account health.
• Product listings, promotions & launches: support listings, promotions planning and launches.
• Data, reporting & business optimisation: maintain records, create dashboards and provide insights.
• Market, content & customer experience: monitor trends, improve presentation and organic ranking.
• Process improvement & cross-functional support: maintain SOPs and explore automation.

Skills

Mandarin

Amazon marketplace

E-commerce operations

Order processing

SEO

Education

Bachelor's degree or equivalent

Tools

Keepa

Helium10

DataDive

SellerSprite

Python

Job description

Your New Job Title: MandarinspeakingE-commerceSpecialist-Reading

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:

TheSkillsYou'llNeed:Mandarin,Amazonmarketplace,e-commerce,operation,SEO

YourNewSalary:£30k,dependingonexperience

Office

Perm

Start:ASAP

MandarinspeakingE-commerceSpecialist-WhatYou'llbeDoing:

1.Marketplace&OrderOperations

Managethedailyprocessing,tracking,andupdatingofAmazonorders,ensuringorderinformationisaccurate,complete,andhandledontime.Coordinatewithinternalteamsandexternalpartnersonorderfulfilment,routineoperationaldocuments,statusupdates,andotherday-to-dayrequirementsthroughSellerCentraland/orVendorCentral.

2.Inventory,Fulfilment&IssueResolution

Monitorstockavailability,replenishment,fulfilmentstatus,anddeliveryschedules.Followuponorderexceptions,deliveryissues,invoicequeries,disputes,chargebacks,andaccounthealthmatters,ensuringactionsandprogressareclearlyrecordedandcommunicated.

3.ProductListings,Promotions&Launches

Supportproductlistingcreation,cataloguemaintenance,contentupdates,compliancechecks,andproductinformationaccuracy.Assistwiththeplanning,setup,execution,tracking,andfollow-upofAmazonpromotions,seasonalcampaigns,samples,andnewproductlaunches.

4.Data,Reporting&BusinessOptimisation

Maintainaccurateoperationalrecordsandanalysesales,traffic,conversion,advertising,inventory,andoperationaldata.Prepareregularreports,dashboards,andtrackers,identifyrisksandopportunities,andprovideclearrecommendationstoimproveperformance.

5.Market,Content&CustomerExperience

Monitorcompetitors,categorytrends,pricing,promotionalactivity,reviews,andmarketplaceperformance.Workwithmarketing,advertising,andcontentteamstoimproveproductpresentation,keywordvisibility,organicranking,paidtrafficcoordination,andcustomerexperience.

6.ProcessImprovement&Cross-functionalSupport

MaintainSOPsandoperationaldocumentation,supportmarketplaceexpansionandothere-commerceprojects,andexploreautomation,AItools,andprocessimprovementstoincreaseaccuracyandefficiency.Provideadditionaloperationalandadministrativesupportasrequiredbythebusiness.

MandarinspeakingE-commerceSpecialist-TheSkillsYou'llNeedtoSucceed:

• Bachelor'sdegreeorequivalentpracticalexperience.
• Strongattentiontodetailandareliable,right-first-timeapproachtooperationaltasks.
• Goodorganisationalskillswiththeabilitytomanagemultipleprioritiesanddeadlines.
• Stronganalyticalandproblem-solvingskills,withconfidenceworkingwithoperationalandcommercialdata.
• GoodMicrosoftExcelskills,includingdatachecking,filtering,formatting,formulas,andbasicanalysis.
• GoodwrittenandspokenEnglish,withclearcommunicationandstrongteamworkskills.
• Proactive,responsible,patient,self-motivated,andwillingtotakeownershipoftasks.
• ExperienceinAmazonMarketplace,e-commerceoperations,orderprocessing,logistics,supplychain,orarelatedrole;stronggraduateswillalsobeconsidered.
• FamiliaritywithAmazonSellerCentral,VendorCentral,marketplaceoperations,productlistings,promotions,oraccounthealthmanagement.
• ExperiencewithAmazonadvertising,SEO,productcontentoptimisation,ore-commerceanalytics.
• ExperienceusingAIorautomationtoolssuchasChatGPT,Claude,Gemini,Python,SQL,VBA,orGoogleAppsScript.
• FamiliaritywithtoolssuchasKeepa,Helium10,DataDive,SellerSprite,orsimilarplatforms.
• MandarinlanguageskillswouldbeanadvantageforcommunicationwithChina-basedteamsandpartners.
• Goodaestheticawarenessandanunderstandingofonlinemerchandisingandproductpresentation.

Please follow us on Linkedin: https://www.linkedin.com/company/people-first-team-china

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.