Managing Director - East Midlands

Brown & Brown, Inc.; East Midlands; Remote; GBP 150,000 - 210,000; Full time

Job summary

Brown & Brown, Inc. in the East Midlands is seeking a Managing Director to drive profitable growth across Chesterfield, Mansfield, Lincoln, Scunthorpe and King Street offices. You will lead Branch Directors, translate central strategy into local plans, and ensure strong customer outcomes.

The role demands strategic leadership, commercial judgment, and a culture of high performance. A growth mindset and resilience are essential to managing multiple offices and teams.

Qualifications

• Integrity and trust-building with customers and teammates.
• Strong commercial judgment balancing growth with financial discipline.
• Strategic leadership turning central strategy into local action.
• Ambition and hustle to drive market presence and performance.
• Resilience and grit to handle setbacks and challenging conversations.

Responsibilities

• Profitable growth: own growth and margin for offices.
• Margin management: own budget and resource decisions within frameworks.
• Retention and new business: hold Branch Directors to account for retention and growth.
• Strategy: translate central strategy into local plans with market insight.
• Support services: leverage regional operations, QA and claims teams to enable delivery.
• Leadership and accountability: select and coach directors, set performance expectations.
• Culture: set tone across offices and recognize top performers.
• Focus on quality customer outcomes: set standards for service, compliance and outcomes.

Skills

Integrity

Commercial judgment

Strategic leadership

Hustle

Grit

Excel

Culture

Tools

Excel

Job description

Managing Director - East MidlandsWe use cookies to improve your browsing experience. By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. To find out more about the cookies we use, see our Privacy Policy.### Managing Director - East MidlandsApply: Chesterfield, England, United Kingdom: Full time: Posted Today: R26\\_0000003856Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Managing Director - East Midlands** **Reports to:** **Regional Managing Director – North-East****Leads:** **Branch Directors and their teams across East Midlands****Location:** **East Midlands** **About Brown & Brown**Brown & Brown is one of the largest insurance intermediaries in the world, founded in Daytona Beach, Florida in 1939. Teammates in offices around the world help customers protect what matters to them, and the business is built on integrity, grit, hustle, and a drive to win. Our offices are led by leaders who know their local market, back their teammates, and put the customer first. **Role Purpose**The Managing Director leads the profitable growth of the East Midlands hub, consisting of Chesterfield, Mansfield, Lincoln, Scunthorpe & King Street (Leicester). This leader is accountable for both growth and margin, leads the Branch Directors, and turns central strategy into clear plans for each office and market, using the support services around the business to help teams deliver.This is a growth role with financial accountability. The Managing Director delivers more customers, stronger retention, and a healthy margin, with high standards of work and customer outcomes. **Role Responsibilities** * **Profitable growth.** Own the growth and margin results for the offices, balancing investment in growth with discipline on cost, so that growth is profitable.* **Margin management.** Own the budget and margin position, review performance regularly, and make clear decisions on resourcing, cost, and investment within company frameworks.* **Retention and new business.** Hold Branch Directors to account for retention and new business, with equal focus on keeping the customers we already serve and winning new ones.* **Strategy.** Work in conjunction with central strategy, turn it into a clear plan for each office and market, and bring local insight back to help shape it.* **Support services.** Make full use of the support services around the business, working closely with Regional Operations, QA and Claims teams to build capability and free teams to focus on customers.* **Leadership and accountability.** Select, develop, and coach Branch Directors, set clear expectations, hold regular performance conversations, and plan for succession.* **Culture.** Set the tone across the offices, bring teams together, and develop and recognize good people.* **Focus on quality customer outcomes.** Judge the offices by what happens for the customer, and set standards for quality of work, compliance, and customer outcomes. **Skills**### * **Integrity.** Builds trust with customers, teammates, and colleagues across the business, and does the right thing even when no one is looking.* **Commercial judgment.** Balances growth ambition with financial discipline, and makes sound decisions on investment, cost, and margin.* **Strategic leadership.** Turns central strategy into local action, and brings people with them.* **Hustle.** Sets the pace in the market and is visible to customers and teammates across the offices.* **Grit.** Holds difficult conversations and stays the course through setbacks.* **Excel and win.** Sets high standards for results, work quality, and customer outcomes, and brings the teams together to win.* **Culture.** An individual who is people and teammate focused, with their core values aligning to making Brown & Brown the best broker to work at. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.