Manager, Product Management - Wealth Management Europe Banking

RBC; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Product Management Manager for their Wealth Management division. This role involves supporting client-facing teams with banking products, ensuring compliance with regulations, and enhancing product performance. The successful candidate will have a strong background in financial services, particularly in banking, and will demonstrate excellent interpersonal skills. Join a collaborative team that values growth, innovation, and making a positive impact in the community. This position offers the chance to work in a flexible and supportive environment, fostering professional development and success.

Benefits

Flexible working options

Coaching and development opportunities

Collaborative team environment

Dynamic work culture

Qualifications

• Experience in the financial services industry, especially in banking.
• Strong knowledge of domestic and international payment systems.
• Proven ability to build relationships with diverse stakeholders.

Responsibilities

• Support client-facing teams in banking product provision.
• Monitor product performance and ensure compliance with regulations.
• Develop and deliver MI reporting on KPIs and KRIs.

Skills

Financial services industry experience

Knowledge of payment systems

Interpersonal skills

Relationship building

Decision Making

Detail-Oriented

Group Problem Solving

Predictive Analytics

Tools

Application Testing

IT Quality Assurance

Software Product Testing

Test Automation

Job description

Manager, Product Management - Wealth Management Europe Banking

Join to apply for the Manager, Product Management - Wealth Management Europe Banking role at RBC

Manager, Product Management - Wealth Management Europe Banking

1 week ago Be among the first 25 applicants

Join to apply for the Manager, Product Management - Wealth Management Europe Banking role at RBC

Get AI-powered advice on this job and more exclusive features.

What is the opportunity?

The Product Management Manager will support client facing teams in the provision of banking products to their clients, this will include responding to queries and providing ongoing support, education, and awareness of both the banking product and relevant processes and procedures.

Job Summary

Job Description

What is the opportunity?

The Product Management Manager will support client facing teams in the provision of banking products to their clients, this will include responding to queries and providing ongoing support, education, and awareness of both the banking product and relevant processes and procedures.

A key responsibility of the Product Management Manager is to support the Senior Manager to provide oversight of the regulations impacting the Banking business and products including monitoring product performance and regulatory reporting. The role holder will also be instrumental in implementing any changes to regulation ensuring that the processes and procedures reflect these.

The Product Management team, Wealth Management Europe Banking is responsible for managing all aspects of the suite of banking products which are available across UK and CI. This includes but is not limited to client & product approvals, exception management, compliance with relevant regulations, ongoing reporting and monitoring, product documentation and client communication. The team requires a strong understanding of the WME Banking product proposition and how it is managed.

What will you do?

• Provide full support to the Senior Manager and team.
• Demonstrate knowledge and confidence in providing advice to the business about banking products and processes.
• Counsel client facing professionals with regards to day-to-day banking issues and queries, acting as an escalation point. Identify trends in queries received and identifying ways to minimise these through changes to products and procedures, or by offering training, coaching and support.
• Develop, monitor, and deliver MI reporting on KPIs and KRIs on the Banking team and their products.
• Oversee, maintain, review, and enhance products, policies, and procedures in line with the overall growth plans for WME Banking maintaining a focus on risk reduction, increasing efficiency, and ensuring no key person dependencies exist.
• Ensure procedures are up to date, observed and adhered to by employees, including formal monitoring and reporting.
• Approving the onboarding of new banking clients, banking products and any changes to the control and ownership of existing client records.
• Review and sign off exceptions to procedures and any fee waiver/refund requests.
• First-line of defense control monitoring, including but not limited to exceptions, restraints, and warnings, dormant, deceased, or inactive accounts, escalating issues as appropriate. Use findings to educate and implement corrective action.
• Responsible for ongoing regulatory reporting e.g. JDCS, FSCS, Jersey Dormant Scheme, CoP, NRA, REP 18, ensuring reporting deadlines are adhered to.
• Awareness and understanding of the regulatory environment and requirements as they pertain to the Banking business and ensure relevant procedures are in place to support these.
• Function as key point of contact during process reviews, compliance monitoring programme and internal audits, taking ownership for the creation of any action plans and implementation of corrective action.
• Work with Compliance and Operational Risk to review current policies and identify and implement recommendations ensuring that procedures are up to date.
  
  

What do you need to succeed?

Must-have

• Financial services industry experience and knowledge, specifically previous experience of working in a bank.
• Knowledge of domestic and international payment systems.
• Proven interpersonal skills for working with a diverse range of stakeholders/partners.
• Relationship building and partnering skills with own team and other stakeholders.
  
  

Nice-to-have

• Knowledge of financial services/banking regulation in the UK and Channel Islands.
  
  

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible working options fully supported.
  
  

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Application Testing, Decision Making, Detail-Oriented, Group Problem Solving, IT Quality Assurance, Long Term Planning, Predictive Analytics, Programming Languages, Software Product Testing, Test Automation

Additional Job Details

Address:

GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIER

City:

Saint Helier

Country:

Jersey

Work hours/week:

36.25

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-28

Application Deadline:

2025-05-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Banking and Financial Services

Referrals increase your chances of interviewing at RBC by 2x

Get notified about new Manager Product Management jobs in London, England, United Kingdom.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 6 days ago

Product Owner - Consumer Insights and Retention

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 3 weeks ago

Senior Product Manager, Crypto Asset Management

London, England, United Kingdom 11 hours ago

Manager, Product & Experience Management

London, England, United Kingdom 1 hour ago

Product Manager – Content Management Lifecycle

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 day ago

London Area, United Kingdom 43 minutes ago

Network Product Owner - Spanish speaking

London, England, United Kingdom 1 week ago

Sportsbook Product Owner [Relocation to Cyprus]

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 weeks ago

Greater London, England, United Kingdom 1 month ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 5 days ago

Product Owner - Supply Chain Planning Solutions

Manager, SME Debit Product Management-R-246312

London, England, United Kingdom 5 days ago

Payments Product - Global Virtual Solutions - Associate

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.