Manager, Legal Operations and Support

Protective Life Insurance Company; Birmingham; On-site; USD 85,000 - 104,000; Full time

Job summary

An established industry player is seeking a dedicated Office Manager to oversee legal administration and support staff. This role involves managing office productivity, supervising a team, and ensuring efficient operations. You'll play a key role in enhancing the employee experience through effective onboarding and training initiatives. With a focus on organizational excellence, you'll also liaise with vendors and coordinate events, making a significant impact on the company's operations. Join a team that values your contributions and offers a comprehensive benefits package to support your well-being.

Benefits

Comprehensive Health Insurance

Dental and Vision Insurance

Paid Time Off

401(k) Plan with Company Matching

Employee Assistance Program

Mental Health Benefits

Paid Parental Leave

Short-Term Disability

Cultural Observance Day

ProHealth Rewards Program

Qualifications

• 5+ years of experience in legal administration or office management.
• Strong leadership and organizational skills are essential.

Responsibilities

• Supervise and train support staff, ensuring efficient operations.
• Manage scheduling, coordination, and performance evaluations.

Skills

Organizational Skills

Leadership Skills

Communication Skills

Proficiency in Office Software

Attention to Detail

Problem-Solving Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Legal Case Management Systems

Job description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.

Responsibilities:

1. Staff Management:
2. Supervise Support Staff: Provide guidance, training, and coaching to administrative assistants, and legal support professionals.
3. Assign Work: Allocate tasks, set priorities, and ensure timely completion of assignments.
4. Performance Evaluation: Conduct regular performance reviews and address any performance issues.
5. Employee Lifecycle: Onboarding/offboarding, HR coordination, and employee experience.
6. Systems and Procedures: Implement efficient systems, procedures, and policies to enhance office productivity, as well as maintain department intranet and SharePoint sites.
7. Liaison with Vendors: Participate in contract negotiations with both existing and new service vendors from RFP stage to fulfillment and beyond.
8. Department Training: Schedule and plan training for staff and department.
9. Scheduling and Coordination: Develop and maintain schedules for legal support team professionals, and meetings.
10. Event Planning: Coordinate with other managers, Chief Legal Officer, venues, and speakers for department events.
11. Inventory Management: Monitor office supplies, equipment, and technology needs.
12. Liaison with Technical Support: Coordinate with IT support for office equipment maintenance and troubleshooting.
13. Liaison with Facilities Management: Coordinate with Facilities on office moves, equipment replacements, maintenance, new installations, etc.

Qualifications:

• Education: A high school diploma or equivalent is required.
• Experience: Five or more years prior experience in legal administration, office management, or related roles is required.
• Skills:

• Strong organizational skills
• Strong leadership skills
• Excellent communication and interpersonal abilities
• Proficiency in office software (e.g., Microsoft Office, legal case management systems)
• Attention to detail and problem-solving skills

Protective's targeted salary range for this position is $85,000 to $104,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

#LI-EH1

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.