Manager, Learning Transformation, Financial Services

EY UK; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working

Continuous learning

Rewards package

Job summary

EY UK is seeking a Manager in Learning & Development within Financial Services to shape enterprise learning strategies and deliver impactful solutions. You’ll lead complex transformation programmes, build trusted client relationships and drive measurable outcomes across digital and in-person modalities.

Join EY People Consulting to influence risk, regulation and sustainability learning offerings, mentor junior colleagues and contribute to proposition development while collaborating with

Qualifications

• Strong understanding of adult learning theory and behavioural change principles.
• Consulting experience in professional services or large-scale transformation.
• Experience in financial services across banking/insurance/wealth management.
• End-to-end learning solutions from analysis to deployment.
• Experience managing learning vendors and multiple stakeholders.
• Ability to translate strategy into practical, scalable solutions.
• Excellent stakeholder management and communication.

Responsibilities

• Lead and contribute to complex client engagements in financial services learning.
• Design and deliver innovative learning and capability solutions across modalities.
• Build and manage senior stakeholder relationships.
• Lead business development activities including proposals.
• Oversee delivery, risk management and operations.
• Coach and develop junior team members.
• Support practice growth and knowledge sharing.

Skills

Adult learning theory

Behavioural change

Stakeholder management

Project management

Learning strategy design

Client relationship building

Education

Relevant degree or professional qualification

Job description

Manager, Learning & Development | Financial Services

Build the Future of Learning in Financial Services

At EY People Consulting, we help some of the world's leading banking, insurance, wealth and asset management organisations transform how their people learn, grow and perform.

As organisations navigate regulatory change, digital transformation and evolving workforce expectations, learning has become a critical driver of business success. We're looking for a Manager to join our growing Financial Services Learning team and help clients develop the skills, capabilities and behaviours needed for the future.

This is an exciting opportunity to work on high-profile transformation programmes, shape enterprise learning strategies, and design impactful learning solutions that deliver measurable business outcomes.

What You’ll Do

As a Manager within People Consulting, you'll lead and contribute to complex client engagements, build trusted client relationships and support the growth of our practice.

• Lead projects/teams across a range of financial services transformation and capability development programmes.
• Design and deliver innovative learning and capability solutions tailored to client needs.
• Build and manage senior stakeholder relationships across client organisations.
• Lead business development activities, including proposal and proposition development, and client pursuits.
• Oversee engagement delivery, operations and risk management activities.
• Coach and develop junior team members.
• Support wider People Consulting initiatives through knowledge sharing, proposition development and practice growth activities.

With a specific focus on Learning & Development, you will:

• Design learning programmes (across all modalities), strategies, capability frameworks, curricula and learning journeys that address current and future workforce needs.
• Develop and implement learning strategies, including learning technology solutions.
• Create impactful learning experiences across digital and non-digital formats.
• Drive behavioural change and organisational performance through learning initiatives and analytics.
• Lead complex learning projects involving cross-functional teams, stakeholders and external vendors.
• Develop EY's learning offerings across topics including Risk, Regulation and Sustainability.
• Bring industry insight and innovation to create market‑leading solutions for clients.

What We’re Looking For

Essential Experience

• Strong understanding of adult learning theory and behavioural change principles.
• Consulting experience gained within professional services, consultancy, or large-scale in‑house transformation environments.
• Financial services experience across banking, insurance, and/or wealth and asset management.
• Experience designing and delivering end-to‑end learning solutions (in all modalities – in person, digital and virtual) from analysis through to deployment and train‑the‑trainer activities.
• Experience managing learning vendors and multiple stakeholder groups.
• Ability to translate learning strategy into practical, scalable solutions.
• Excellent stakeholder management, communication and influencing skills.
• Strong project management skills and experience producing high‑quality reports, presentations and analysis.
• Experience designing learning across a variety of formats.

Skills & Attributes

• Authentic and influential leader with strong personal impact.
• Growth mindset and passion for continuous improvement.
• Experience leading complex programmes.
• Strong collaboration and team leadership skills.
• Resilient, adaptable and comfortable working in fast‑paced environments.
• Creative problem solver with a focus on practical, sustainable outcomes.

Ideally, You’ll Also Have

• A relevant degree and/or professional qualification.

Why EY?

You’ll join a fast‑growing, collaborative team that combines learning expertise, behavioural science and deep financial services knowledge to solve some of the industry's most complex people challenges.

In return, you’ll have the opportunity to:

• Work with leading global financial services organisations.
• Influence large‑scale transformation and workforce capability programmes.
• Develop innovative solutions that create lasting impact.
• Accelerate your career within a market‑leading team.
• Benefit from flexible working, continuous learning and a comprehensive rewards package.

At EY, we’re building a better working world by putting people at the heart of transformation. We’d love you to be part of that journey.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.