Manager, Global External Corporate Communications

IHG Hotels & Resorts; Windsor; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

IHG Hotels & Resorts is seeking a seasoned communications professional to tell our story globally. You will support the CEO and leadership, manage external comms for corporate responsibility, and guide executive LinkedIn content and crisis communications.

You’ll work in a hybrid setup from Windsor, coordinating with regional teams and external agencies to keep the external calendar aligned and impactful.

Qualifications

• Background in in-house comms, agency or mix.
• Excellent written and spoken communication with eye for detail and judgement.
• Experience in global matrixed organisations with moving parts.
• Experience building strategy/content for senior leader LinkedIn channels.
• Experience of communicating around corporate responsibility topics.
• Creative approach to content; familiarity with Canva.

Responsibilities

• Tell the story of IHG’s strategy, purpose and ambition to the outside world.
• Support communications for our CEO, Executive Committee and PLC, including financial results and speaking engagements.
• Lead external communications for Global Corporate Responsibility and Journey to Tomorrow.
• CEO LinkedIn strategy and content, plus supporting other senior leaders.
• Be part of the press office and handle media enquiries proactively or reactively.
• Help manage global crisis communications and protect our reputation.
• Create communications plans and projects across regions; write clear briefings and coordinate with agencies.

Skills

Excellent written & spoken comms

Global matrixed org experience

Senior leadership support

LinkedIn strategy/content

Corporate responsibility comms

Creative content approach

Canva proficiency

Tools

Canva

Job description

Ever read a headline and thought you could have told that story better? Now's your chance. If you love being close to the news agenda and turning complicated business stories into something people want to read, this is a chance to do it on a global stage. The role covers media relations, executive communications, social media and corporate responsibility, all aimed at helping people understand and trust IHG. This role will be based in our global HQ in Windsor.

Your day-to-day

• Tell the story of IHG’s strategy, purpose and ambition to the outside world
• Support communications for our CEO, Executive Committee and PLC, including financial results, corporate reporting and speaking engagements
• Lead external communications for our Global Corporate Responsibility team and our Journey to Tomorrow plan
• CEO LinkedIn, from strategy and content to reporting, as well as supporting other senior leaders.
• Be part of our press office, handling media enquiries on a proactive or reactive basis
• Help manage global crisis communications and protect our reputation
• Expect to pull together communications plans and projects across our regions and teams, write clear briefings for senior leaders, and keep an eye on the news and emerging issues so the right people know what’s happening. Alongside that, you’ll work with our communications agencies and keep the global external communications calendar on track.

What We Need From You

A background in an in-house communications team, an agency or a mix of both means you already know how a busy communications function runs.

We’re also looking for:

• Excellent written and spoken communication skills, an eye for detail and good judgement on how different audiences will read your words
• Experience working in a global “matrixed” organisation with lots of moving parts and teams to bring along
• Confidence working with senior leaders and a good sense of the communications support they need
• Experience building strategy and content for company and/or senior leader LinkedIn channels
• Experience of communicating around corporate responsibility topics and issues
• A creative approach to content matters too, as does a genuine interest in the news and how communications is changing. We adapt our content for different audiences and channels, and we use different tools such as Canva, so experience with creative tools like these will serve you well.

Closing date for applications Tuesday 17th November 2026

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.