Manager

Cardiff and Vale University Health Board; Doncaster; On-site; GBP 21,000 - 38,000; Part time

Job summary

The Mount Group Practice in Doncaster is seeking a motivated part-time Manager to join our established team. You will work with GP Partners, Practice staff and the Management Team to lead operational, financial, and HR functions.

The role requires primary care management experience, GCSEs, and strong communication skills. You will drive policy updates, performance improvement and regulatory compliance to support high-quality patient care.

Qualifications

• GCSE grade A to C in English and Maths.
• Leadership or Management Qualification.
• Experience working in Primary Care, Good IT Skills.
• Experience of Performance Management and workforce planning.
• Experience of working in a GP practice.

Responsibilities

• Lead the operational, strategic and financial management of the practice.
• Oversee regulatory compliance (CQC, GDPR, Health & Safety) and IT systems.
• Manage HR and workforce development, recruitment and retention.
• Coordinate funding, contracts and partnerships within the PCN.
• Drive service improvement and business resilience planning.

Skills

Leadership

Management

Primary Care Management

Communication Skills

Performance Management

Workforce Planning

Education

GCSE A-C English & Maths

Leadership or Management Qualification

Job description

With a large multidisciplinary team and a commitment to delivering high-quality, patient-centred care, we are seeking a motivated, career minded manager to work alongside our existing Management Team, to ultimately lead the operational, strategic, and financial management of the practice. You will be supported in this role by the Management Team, GP Partners, Nurse Clinical Lead, Pharmacy Team Lead and a Reception lead. This is a senior leadership role, pivotal to the success and sustainability of the practice. You will work closely with the Management Team and GP Partners and other leads to maintain high performance, regulatory compliance, and business development. Initially you will be required to work Wednesday to Friday 08:00 – 16:00. In time this will increase to a four day week., The Manager will assist with the overall leadership, performance, and development of the practice across the following key areas:

• Supporting the GP Partners to uphold the values and aims of the practice
• Strategic planning and innovation
• Financial and business operations
• HR and workforce development
• Complaint handling
• Operational efficiency and systems management
• Regulatory compliance (CQC, GDPR, Health & Safety)
• Stakeholder engagement and partnership working, Roles and responsibilities will be aligned to the applicants experience and strengths, and in time with training will lead to the following:

Organisational Working with the Management Team to ensure the smooth operations of the practice, ensuring staff achieve their primary responsibilities Leading change and continuous improvement initiatives Coordinating, reviewing the updating of all practice policies and procedures with the Management Team. Developing, implementing and embedding an efficient business resilience plan Ensuring the team reach QOF targets (supported by the nursing and administrative leads) Ensuring the practice maintains and complies with CQC regulation and registration Managing internal practice meetings Liaising with the PCN regarding funding, ARRS Roles, and Patient Participation Group (PPG) Meetings Overseeing complaints effectively, delegating complaint investigations where appropriate to the Office Managers. Efficiently manage projects as required to deliver new systems, service delivery and procedures on time and within agreed budgets. Practice Development Strategic leadership and practice representation within the Primary Care Network and with local stakeholder organisations. Identify sources of new funding for projects, research new ways of working. Write bids for new funding opportunities and working with other partner organisations Identify opportunities to grow the patient numbers in an effective way, leading to efficiencies and income generation Human Resource & Team Management Management of clinical staff with the help of the partners and working with the Management Team and administrative staff. Direct line management of all practice staff. Identify and maintain the HR and workforce strategy, with the Management Team for the practice in line with the overall practice strategy Ensure appropriate and effective recruitment and retention is developed and maintained, to deliver the right skill mix across the practice as needs change and develop. Develop team leaders and managers within the practice to ensure they appropriately manage their teams with support Ensuring compliance with legislation and overseeing disciplinary issues accordingly Assurance that all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Financial Overseeing the financial elements of the practice, to ensure practice financial balance and resilience including budgeting, income generation, utilisation of PCN income streams etc. in conjunction with the partners Maintain relationship with accountancy provider Managing contracts for service effectively in line with strategic planning priorities Premises and Equipment Liaising and overseeing the management of the premises, including health and safety aspects such as risk assessments and mandatory training with the Management Team. Planning future use for the premises. Oversight and planning for all practice IT systems, delegating staff to act as administrators. Ensuring compliance with IT security and IG Coordinating of all projects within the practice Secondary Responsibilities In addition to the primary responsibilities, the Manager may be requested to: Deputise for the partners at internal and external meetings Act as the primary point of contact for Primary Care England, SYICB, community services, suppliers and other external stakeholders

Qualifications and Requirements

Looking for a part time Manager to join our existing team. Primary Care Management experience is essential.

• GCSE grade A to C in English and Maths
• Leadership or Management Qualification
• Experience working in Primary Care, Good IT Skills
• Good Communication skills
• Experience of Performance Management
• Workforce Planning, Experience of working in primary care
• Experience of working in a GP practice
• Knowledge, skills and keen to learn,
• Good interpersonal and communication skills and ability to motivate

The Mount Group Practice is a GP practice of 14,000 patients based in Doncaster City Centre. We are a large friendly and enthusiastic team consisting of 5 GP partners, 3 salaried GPs, 2 ANP's, 6 nurses, 2 pharmacists, 3 pharmacy technicians and 3 HCAs.

We are a training practice for GP registrars, and one of our GPs is very much involved in the local GP registrar training scheme. Our practice works from two owned premises, one in the City Centre and the other in Bessacarr., We are a well established large GP training practice, with a growing friendly team, providing a high standard of traditional family medicine.