Management

PizzaExpress; Cardiff; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Bonus Scheme of up to 20%

Free Food on shift

Pension & Life Assurance

50% discount on food and drink

Wagestream access

Wellbeing Support

£1000 Referral Bonus

Development and progression opportunities

Job summary

A popular UK restaurant chain in Cardiff is seeking a Management professional to lead a team, driving commercial success through effective P&L management and customer excellence. The role demands strong leadership skills and experience in financial management, offering competitive benefits and a dynamic work environment.

Qualifications

• Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience.
• Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance.
• Proven track record delivering memorable customer service.

Responsibilities

• Collaborate with the General Manager, providing support across all management tasks.
• Maintain and uphold high standards consistently across quality, safety and food.
• Lead and coach your team towards achieving outstanding success.
• Strive for excellence in delivering memorable service to our customers.

Skills

Leadership Skills

Financial Management

Customer Service Excellence

People management

Job description

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This range is provided by PizzaExpress. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from PizzaExpress

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.

Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.

What you’ll do:

• Collaborate with the General Manager, providing support across all management tasks
• Maintain and uphold high standards consistently across quality, safety and food
• Lead and coach your team towards achieving outstanding success
• Strive for excellence in delivering memorable service to our customers

Who you are:

• Leadership Skills: Ability to inspire and lead a team effectively
• Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
• Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
• Bonus Scheme of up to 20%
• A share of Tronc*
• Free Food on shift
• Pension & Life Assurance
• 50% discount on food and drink when you’re not working
• Wagestream gives you access to up to 40% of your earned wages before payday
• Wellbeing Support for you and your family
• Referral Bonus of £1000 for referring managers
• Development and progression opportunities

Who we are:

We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.

Our values are:

• Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
• Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
• Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day

All together, we see this as using your head, showing your heart and feeling at home

Here you can be yourself.

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.

That’s why we assess each application on the aptitude to do the job and nothing else.

If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Food and Beverage Services and Restaurants

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