Assistant Manager

MorePeople; Southend-on-Sea; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free parking on site

28 days annual leave (including bank holidays)

Long-term opportunity with supportive directors

Job summary

A well-established independent garden centre in Southend-on-Sea is seeking an enthusiastic Assistant Manager to oversee the dry goods/sundries department. The ideal candidate will bring retail experience, strong leadership skills, and a positive attitude to contribute to a supportive team environment. This full-time role offers an exciting opportunity to make a meaningful impact in a respected business.

Qualifications

• Prior experience in a garden centre or similar retail environment, ideally in a management capacity.
• Confident with basic IT systems and EPOS.

Responsibilities

• Oversee day-to-day running of the garden centre, particularly the dry goods/sundries department.
• Lead a small team across retail, ensuring high standards of customer service and merchandising.
• Manage stock systems and support ordering.

Skills

Leadership

Customer Service

Communication

Organisation

Tools

EPOS systems

Job description

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This range is provided by MorePeople. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are recruiting for an Assistant Manager to lead the dry goods/sundries department of a well-established, independent garden centre in Southend. This is a fantastic opportunity for an experienced retail professional to make a meaningful impact within a respected and supportive business.

Key Responsibilities:

• Oversee day-to-day running of the garden centre, with a focus on the dry goods/sundries departments.
• Lead a small team across retail, tills, and shop floor to ensure high standards of customer service and merchandising.
• Organise workflow and task allocation, ensuring priorities are met and the team remains productive and engaged.
• Manage EPOS-based stock systems (IPOS), support ordering, and ensure smooth stock replenishment processes.
• Handle customer enquiries and complaints professionally, contributing to a positive visitor experience.
• Support with deliveries and liaise with the delivery driver to ensure timely and accurate fulfilment of orders.
• Work alongside senior team members initially, with a view to taking full responsibility for retail operations.

Ideal Candidate:

• Prior experience in a garden centre or similar retail environment, ideally in a management capacity.
• Excellent people skills - able to build rapport with customers and lead a diverse, multi-generational team.
• Organised, dependable, and comfortable in a dynamic environment where you'll need to manage multiple responsibilities.
• Confident with basic IT systems and EPOS.
• A sense of humour, team spirit, and a positive attitude are highly valued in this team.
• Free parking on site
• 28 days annual leave (including bank holidays)
• Stable, long-term opportunity with supportive directors
• Chance to step into a key leadership role and make a meaningful contribution to the business

Get in Touch!

Think you could be a good fit? We'd love to hear from you!

To learn more or discuss the role further, contact Leo at [e-mail] or call 01780 480 530.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Retail Building Materials and Garden Equipment and Retail

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