Managed Print Field Service Engineer

JR United Kingdom; Maidstone; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading company in Workplace Technology Services seeks a Managed Print Field Service Engineer in Maidstone. This role focuses on delivering on-site support for managed print solutions, requiring proven technical skills and a passion for customer service. Join a supportive, employee-owned environment that values work-life balance and professional growth.

Benefits

Competitive Package

Summer Hours

Christmas Closure

Birthday Off

Health Cash Plan

Employee Assistance Programme

Gym Discounts

Social Events

Qualifications

• Experience in managed print, preferably on Canon MFDs.
• Strong technical skills and customer-centric approach.

Responsibilities

• Providing on-site support for managed print solutions.
• Diagnosing and resolving technical issues.
• Maintaining service records and driving customer satisfaction.

Skills

Technical Skills

Problem-Solving

Customer Service

Job description

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Managed Print Field Service Engineer, Maidstone

Client: FUTERA

Location: Maidstone, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Exciting Opportunity for a Managed Print Field Service Engineer!

(Location: Maidstone, UK)

Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!

We are seeking a talented Field Service Engineer for the Maidstone region to join our team.

About Us

FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by local and global enterprises. Our extensive portfolio is curated to tackle these issues head-on. As an independent entity, we select the best-fit products and services for each customer. Supported by our knowledgeable and dedicated teams, we guarantee reliability in all operations.

Why Join Us?

• Cutting-Edge Tech: Work with the latest innovations in Managed Print and IT Services.
• Employee Owned: As one of the few Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we believe in sharing success.
• Empowered Culture: Supportive, agile, and collaborative environment where your ideas matter.
• Competitive Package: Attractive salary and benefits.
• Work-Life Balance: Perks like Summer Hours, Christmas Closure, and your Birthday Off!
• Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Gym Discounts, and more.
• Fun & Engaging: Social events and team-building activities.

The Role: Field Service Engineer

In this role, you will be responsible for:

• Providing on-site support for managed print solutions, ensuring systems run smoothly.
• Diagnosing and resolving technical issues, performing maintenance, and training end-users.
• Completing preventative maintenance and field modifications.
• Maintaining service records and administrative responsibilities.
• Communicating with customers and service desk to ensure resolution and follow-up.
• Driving efficiency and customer satisfaction.

Location: Maidstone, South East UK

The ideal candidate will have experience in managed print, preferably on Canon MFDs, strong technical skills, and a customer-centric approach. If you enjoy problem-solving in a fast-paced environment, apply now and advance your career!