CCTV Field Service Engineer – South London

Johnson Controls; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Johnson Controls is seeking a CCTV Field Service Engineer in South London to service CCTV & Networking systems. The successful candidate will focus on providing exceptional customer service while ensuring compliance with industry standards. A driving license and experience in the Fire & Security industry are essential for this role. Competitive salary, callout payments, and career progression opportunities are offered.

Benefits

Competitive basic salary

Optional overtime

Generous callout payments

Travel Time compensation

Engineering Commission scheme

Pension matching up to 7%

Company vehicle and tools provided

Ongoing training opportunities

Health & Safety programs

Employee assistance program

Qualifications

• Experience within Fire & Security industry.
• Driving license required.
• Ability to lift and climb ladders.

Responsibilities

• Service CCTV systems to industry standards.
• Provide excellent customer service.
• Complete work reports and certificates.

Skills

Customer Service

Technical Knowledge

Problem Identification

Job description

Social network you want to login/join with:

CCTV Field Service Engineer – South London, London

col-narrow-left

Client:

Johnson Controls

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

0e443997f6a0

Job Views:

6

Posted:

02.06.2025

Expiry Date:

17.07.2025

col-wide

Job Description:

What can Johnson Controls do for you?

We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.

What You Will Do

The role of the Security Service engineer for a large commercial customer based around the Ealing & Hounslow areas.

Our Service Engineers are involved in servicing CCTV & Networking. The successful engineer will service CCTV Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for an Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

How You Will Do It

Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.

To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.

Ensuring your time is managed efficiently and jobs are prioritised correctly.

Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

What We Look For
Essential:-

Experience within Fire & Security industry

Driving license

Ability to lift and climb ladders

Had or have previous experience working in a customer facing environment

Why work for ADT?

We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-

Competitive basic salary with excellent additional earnings potential

Optional overtime

Generous callout payments – Best in the industry

Travel Time – Averaging 3% of basic salary

Engineering Commission scheme – Averaging 5% of basic salary

Pension – we match up to 7%

Company Vehicle, uniform, all PPE, tools and ongoing training provided

Industry leading Health & Safety and an employee assistance program

Career progression opportunities

Our team average 20+ years length of service

The opportunity to become a valued member of our Winning Team