Major & Complex Loss Claims Technician

Exchange Street Claims & Financial Services; Lancashire; On-site; GBP 40,000 - 60,000; Full time

Job summary

Exchange Street Claims & Financial Services is seeking a claims professional to support a team of major loss adjusters handling large domestic or commercial losses. You will help push claims forward, keep all stakeholders in the loop, and handle settlement elements directly with clients and insurers.

You may come from a desktop background or be a field adjuster looking to step back from the road. If you have worked on large losses and can keep things moving under pressure, this role will suit

Qualifications

• Experience handling large domestic or commercial losses.
• Experience liaising with brokers and policyholders.
• Ability to manage complex claims under pressure.

Responsibilities

• Support a team of major loss adjusters and help push claims forward.
• Keep brokers, policyholders and insurers in the loop and coordinate settlement elements.
• Attend to settlement elements with clients and insurers and ensure accurate reporting.
• Liaise with brokers and policyholders, chase reports, check figures and question estimates.

Skills

Attention to detail

Judgement

Broker liaison

Report chasing

Figure checking

Complex claims

Education

Cert CII or Cert CILA (in progress)

Job description

If you've handled property claims over £100k, you'll know how much precision and plate-spinning is involved.

The clients expect more. The brokers are more involved. The paperwork is heavier. The stakes are higher.

This role is about stepping into that space - supporting a team of major loss adjusters by helping push claims forward, keeping everyone in the loop, and handling elements of settlement directly with clients and insurers.

You might come from a desktop background. You might be a field adjuster looking to step back from the road. Either way, if you've worked on large domestic or commercial losses and can keep things moving without letting standards slip, this will suit you.

You'll be liaising with brokers and policyholders, chasing reports, checking figures, questioning estimates - all the stuff that helps a complex claim land well.

Cert CII or Cert CILA is ideal, but they'll support you if you're working towards it. What matters more is your judgement, your attention to detail, and your ability to stay on top of everything when the pressures on.

You'll be part of a team of highly experienced adjusters - the kind of people you'll learn from. If you've been looking for a way to specialise in major loss work, this is it.

/ Job Ref: CD254. For all other vacancies, take a look at our website - exchange-street.co.uk