Major Account Manager

GAP Group Ltd.; Birmingham; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Life Assurance

Health & Wellness Support

Generous holidays

Job summary

GAP Group Ltd. in the United Kingdom is seeking a highly driven Major Account Manager to expand relationships with key customers and drive revenue growth across multiple divisions.

You’ll work with senior decision-makers and internal teams to deliver sustainable results and strategic partnerships. Based in the Midlands with willingness to travel across the UK, you’ll manage major accounts, lead tender processes, and contribute to long‑term account plans while delivering outstanding customer

Qualifications

• Significant experience in major/national account management or senior sales.
• Proven track record of growing key customer relationships and revenue.
• Strong commercial awareness with ability to identify opportunities.
• Experience influencing senior decision-makers and stakeholders.
• Excellent communication, presentation, and negotiation skills.

Responsibilities

• Manage and grow Major Account portfolio to maximise revenue and retention.
• Build relationships with key decision-makers across customer organisations.
• Identify new opportunities and grow spend across GAP's products and services.
• Conduct regular visits, reviews and presentations to support long-term partnerships.
• Collaborate with operations, commercial and regional teams to deliver outstanding service.
• Support tenders, contract negotiations and strategic account plans.

Skills

Major Account Management

National Account Management

Business Development

Stakeholder Engagement

Tools

CRM systems

MS Office

Job description

Location

United Kingdom, Midlands, Birmingham Plant & Tools

Number of positions to be provided

1

Contract hours

42.50

About the role

At GAP Hire Solutions, we're looking for an ambitious and commercially focused Major Account Manager to join our expanding Major Accounts team. This is a high-profile role responsible for developing and growing relationships with some of GAP's most important customers, identifying new opportunities, and delivering sustainable revenue growth across multiple divisions. Working closely with senior decision-makers, operational teams and internal stakeholders, you'll play a key role in strengthening strategic partnerships and ensuring GAP remains the supplier of choice. Backed by the UK's leading equipment hire provider, you'll have the support, resources and autonomy needed to make a real impact. Ideally, you'll be based in the Midlands and be willing to travel extensively throughout the UK.

What You'll Be Doing

• Managing and growing a portfolio of Major Account customers to maximise revenue, profitability and retention
• Building strong relationships with key decision-makers across customer organisations
• Identifying new business opportunities and increasing customer spend through GAP's full range of products and services
• Conducting regular customer visits, account reviews and presentations to support long-term partnerships
• Working collaboratively with operational, commercial and regional teams to deliver outstanding customer service and account
• Supporting tenders, contract negotiations and strategic account plans

About You

• Significant experience in Major Account Management, National Account Management, Business Development or a senior sales role
• A proven track record of developing key customer relationships and delivering revenue growth
• Strong commercial awareness with the ability to identify and convert new business opportunities
• Experience engaging and influencing stakeholders at all levels, including senior decision-makers
• Excellent communication, presentation and negotiation skills
• Strong organisational skills and the ability to manage multiple priorities and projects
• Proficiency in Microsoft Office and CRM systems
• Full UK Driving Licence (essential)
• Experience within the hire, construction, infrastructure or industrial sectors would be advantageous

About Us

About GAP and What We Offer You’ll be joining an industry leader that’s growing and genuinely committed to your success. At GAP, we’re proud to be the UK’s leading equipment hire provider – supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power and Environmental, and Event Services. As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you – from generous holidays to Life Assurance and Health & Wellness Support

Whether you’re hands‑on or customer-focused, there’s a place for you at GAP where your work makes a difference. If you’re up for the challenge and want to feel valued at work, then we’d love to hear from you!

We’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.