Major Account Manager

GAP Group Limited; Milton Keynes; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

GAP Hire Solutions is seeking an ambitious Major Account Manager to grow relationships with our key customers and deliver sustainable revenue across divisions. You will work with senior decision-makers and internal teams to expand opportunities and strengthen partnerships.

Based in the South with willingness to travel the UK, you will manage a portfolio of Major Account customers, conduct visits and reviews, and present to senior stakeholders. Travel and a strong sales background are essential.

Qualifications

• Significant experience in Major Account Management or senior sales roles.
• Proven track record of developing key customer relationships and revenue growth.
• Strong commercial awareness and ability to identify and convert new opportunities.
• Experience engaging with stakeholders at all levels, including senior decision-makers.
• Excellent communication, presentation and negotiation skills.
• Strong organisational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Office and CRM systems.
• Full UK Driving Licence (essential).
• Experience in hire, construction, infrastructure or industrial sectors is advantageous.

Responsibilities

• Manage and grow a portfolio of Major Account customers to maximise revenue, profitability and retention.
• Build strong relationships with key decision-makers across customer organisations.
• Identify new business opportunities and increase customer spend across GAP's product range.
• Conduct regular customer visits, account reviews and presentations to support long-term partnerships.
• Collaborate with operational, commercial and regional teams to deliver outstanding customer service and account performance.

Skills

Key account management

Sales leadership

Business development

CRM

Microsoft Office

Driving licence

Tools

CRM systems

MS Office

Job description

At GAP Hire Solutions, we're looking for an ambitious and commercially focused Major Account Manager to join our expanding Major Accounts team. This is a high-profile role responsible for developing and growing relationships with some of GAP's most important customers, identifying new opportunities, and delivering sustainable revenue growth across multiple divisions.

Working closely with senior decision-makers, operational teams and internal stakeholders, you'll play a key role in strengthening strategic partnerships and ensuring GAP remains the supplier of choice. Backed by the UK's leading equipment hire provider, you'll have the support, resources and autonomy needed to make a real impact.

Ideally, you'll be based in the South and be willing to travel extensively throughout the UK.

What You'll Be Doing

• Managing and growing a portfolio of Major Account customers to maximise revenue, profitability and retention
• Building strong relationships with key decision-makers across customer organisations
• Identifying new business opportunities and increasing customer spend through GAP's full range of products and services
• Conducting regular customer visits, account reviews and presentations to support long-term partnerships
• Working collaboratively with operational, commercial and regional teams to deliver outstanding customer service and account performance

About You

What We're Looking for

• Significant experience in Major Account Management, National Account Management, Business Development or a senior sales role
• A proven track record of developing key customer relationships and delivering revenue growth
• Strong commercial awareness with the ability to identify and convert new business opportunities
• Experience engaging and influencing stakeholders at all levels, including senior decision-makers
• Excellent communication, presentation and negotiation skills
• Strong organisational skills and the ability to manage multiple priorities and projects
• Proficiency in Microsoft Office and CRM systems
• Full UK Driving Licence (essential)
• Experience within the hire, construction, infrastructure or industrial sectors would be advantageous

About Us

About GAP and What We Offer

You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider - supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power and Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you – from generous holidays to Life Assurance and Health & Wellness Support

We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.