Internal Sales Account Manager

GAP Group; Scotland; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Generous holidays

Life Assurance

Wellness support

Job summary

GAP Group is seeking an Internal Sales Account Manager to join our office-based sales team. You’ll manage a portfolio of existing accounts, perform cross-selling, and handle quotes and pricing, acting as the main point of contact for customers who know us and trust us.

This role emphasizes relationship-building, efficient query resolution, and collaboration with colleagues across departments. If you thrive in a fast-paced environment and are motivated by targets, this is your opportunity to grow

Qualifications

• Proven success in sales with a track record of smashing targets and driving growth.
• Exceptional organisational skills and attention to detail.
• Relationship-building finesse and collaboration across teams and customers.
• Outstanding communication skills, clear, persuasive, and professional.
• Confidence under pressure with strong problem-solving skills.

Responsibilities

• Building strong relationships and identifying opportunities to grow revenue.
• Creating accurate quotes and pricing agreements.
• Monitoring customer spend and driving engagement.
• Resolving queries and supporting debt management.
• Supporting sales campaigns and generating qualified leads.

Skills

Account management

Cross-selling

Relationship building

Communication

CRM systems

Tools

CRM software

Job description

Internal Sales Account Manager

Are you ready to bring your energy, passion, and people skills to a thriving office-based sales team? We're on the hunt for driven and enthusiastic Account Managers to join our high-performing Internal Sales team. If you love being on the phone, thrive in a fast-paced environment, and have a knack for building strong customer relationships, this is your chance to shine.

In this dynamic role, you'll manage a portfolio of existing accounts-no cold calling, no business development-just smart cross-selling and upselling to customers who already know and trust us. You'll be the voice they rely on, the expert who understands their needs, and the partner who helps them grow. From crafting quotes to handling queries with speed and precision, you'll be at the heart of our customer success story.

If you're motivated by results, love the thrill of closing a sale, and want to be part of a supportive, ambitious team that's going places-this is the opportunity you've been waiting for.

What You'll Be Doing

• Building strong relationships and identifying opportunities to grow revenue
• Creating accurate quotes and pricing agreements
• Monitoring customer spend and driving engagement
• Resolving queries and supporting debt management
• Supporting sales campaigns and generating qualified leads

What You'll Bring

The ideal candidate will bring a mix of commercial awareness, energy, and emotional intelligence to the table, along with:

• Proven success in sales-preferably within the Hire or Construction industry-but above all, a track record of smashing targets and driving growth
• Exceptional organisational skills and razor-sharp attention to detail
• Relationship-building finesse, with the ability to connect and collaborate effortlessly across teams and with customers
• Outstanding communication skills -you're clear, persuasive, and always professional
• Confidence under pressure with strong problem-solving skills
• Comfortable using CRM systems to manage customer interactions and track engagement

What We Offer and Why Join Us?

You'll be joining an industry leader that's growing and genuinely committed to your success, backed by our core values of Communication, One Team, Dedication, and Efficiency. At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

At GAP Group, we're a family-run business with over 50 years of experience and we do things the right way. We invest in our people from day one, offering tailored training, clear development paths, and a supportive culture that puts you first. As an independent company, we make fast, smart decisions that back our team 100%. Enjoy generous holidays, Life Assurance, and wellness support, all while building a career that truly matters. If you're ready to feel valued and grow with us, we'd love to hear from you.

We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.