Maintenance Technician - Hospitality

Bellrock Group; St Albans; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days' annual leave + bank holidays

Option to purchase up to 5 extra days

Enhanced maternity, paternity and/adp:

Healthcare Cash Plan

Virtual GP

Health Assured EAP

Paid sick leave and life cover

Salary exchange pension

Discounts on everyday shopping

Cycle to Work

MotorSave

Refer a Friend

Liftshare

Job summary

Bellrock Group in St Albans is seeking a Maintenance Care Technician to deliver regulatory, planned and reactive maintenance across client premises. You will work closely with café teams and suppliers to ensure safe, high‑quality customer experiences and maintain maintenance standards on multiple sites.

The role requires a trade qualification, a proactive multi‑skilled approach and a full driving licence. You will work flexibly with early starts to minimise disruption and improve service

Qualifications

• Awareness of cost and budget control.
• Knowledge of Health & Safety regulations.
• Computer/PDA literate in Microsoft Excel and Word.
• A trade qualification demonstrating competence in electrical, mechanical, plumbing or building fabric.
• A proactive time served multi-skilled tradesperson.
• Full driving licence.

Responsibilities

• Assess risks to yourself, customers and colleagues before starting work, and put appropriate controls in place.
• Work independently on a range of planned and reactive maintenance tasks, prioritising safety and minimising disruption to trading.
• Deliver planned maintenance KPIs and complete reactive repairs within service targets, taking ownership of issues through to resolution.
• Coordinate and challenge supplier activity and standards, while guiding site teams to prevent unnecessary maintenance.
• Be visible, courteous and responsive, communicating clearly and managing expectations with customers and colleagues.
• Record completed work accurately, including time taken, root causes and clear details of any further work required.
• Maintain asset labels and report on asset condition, while meeting legal, compliance and health and safety standards.
• Plan work outside trading hours where needed to avoid operational disruption.

Skills

Cost control

Health & Safety regs

MS Excel & Word

Trade qualification (Electrical/Manual

Multi-skilled tradesperson

Full driving licence

Job description

St Albans

Role Overview

A Maintenance Care Technician takes responsibility for delivering a broad set of regulatory, planned and reactive maintenance services, to ensure our client’s premises are fit for both customers and colleagues. Skilled in delivering general maintenance you will work closely with the café team and our suppliers to deliver excellent customer experiences. You are the custodian of maintenance standards and are an able problem solver, taking ownership of problems to resolution. You always work safely and promote safe working practices. You are field based with responsibility for multiple sites.

Key Responsibilities

• Assess risks to yourself, customers and colleagues before starting work, and put appropriate controls in place.
• Work independently on a range of planned and reactive maintenance tasks, prioritising safety and minimising disruption to trading.
• Deliver planned maintenance KPIs and complete reactive repairs within service targets, taking ownership of issues through to resolution.
• Coordinate and challenge supplier activity and standards, while guiding site teams to prevent unnecessary maintenance.
• Be visible, courteous and responsive, communicating clearly and managing expectations with customers and colleagues.
• Record completed work accurately, including time taken, root causes and clear details of any further work required.
• Maintain asset labels and report on asset condition, while meeting legal, compliance and health and safety standards.
• Plan work outside trading hours where needed to avoid operational disruption.

Skills & Experience

• Awareness of cost and budget control.
• Knowledge of Health & Safety regulations.
• Computer/PDA literate in Microsoft Excel and Word.
• A trade qualification demonstrating competence in electrical, mechanical, plumbing or building fabric.
• A proactive time served multi-skilled tradesperson.
• Full driving licence.

AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working Arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work mobile around St Albans area, Monday to Friday, 6.00am to 2.30pm (hours may vary)

What Can We Offer You?

At Bellrock, we believe in looking after our people. That's why we offer a range of benefits to support your wellbeing, work-life balance and financial future

Time for you

• 25 days' annual leave plus bank holidays, and an extra day on us!
• Option to purchase up to 5 additional days' holiday
• Enhanced maternity, paternity and adoption leave

Health & wellbeing

• Healthcare Cash Plan and Virtual GP
• Health Assured Employee Assistance Programme
• Paid sick leave and life cover

Financial Benefits & Everyday Savings

• Salary exchange pension scheme
• Discounts on everyday shopping and essentials
• Cycle to Work and MotorSave schemes

A little extra

• Refer a Friend scheme
• Liftshare scheme

Why Bellrock?

At Bellrock, our people make the difference.

We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.

We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.

Inclusion

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.