Regional Facilities Manager

Bellrock Group; City Of London; Hybrid; GBP 34,000 - 50,000; Full time

Benefits offered by this job

25 days annual leave + holidays

Pension scheme

Life cover

Paid sick leave

Health & wellbeing programme

Enhanced maternity/paternity leave

Cycle to work scheme

Holiday purchase scheme

Discount scheme

Healthcare Cashplan

Refer a friend

Liftshare

Job summary

Bellrock Group is seeking a Facilities Management professional to coordinate and organise FM service delivery across the South East region, ensuring high standards of work and effective contractor management. The role involves managing the concerto system, contract variation quotations and corresponding invoicing, and producing regular reports.

The successful candidate will work across multiple sites in the South East, using BMS, IEQ and other smart building technologies to monitor comfort,

Qualifications

• Experience working within Facilities Management, ideally across both hard and soft services.
• Strong client and stakeholder management skills with a customer-focused approach.
• Confident using technology and FM systems, with the ability to learn new platforms quickly.
• Experience supporting FM projects and driving improvements to service delivery.
• Good understanding of health & safety, including audits, risk assessments and emergency procedures.
• Strong communication and organisational skills, with the ability to resolve occupier queries and complaints effectively.
• Proactive, adaptable and comfortable working across a busy building environment.
• Awareness of sustainability, social value and creating a positive occupier experience.

Responsibilities

• Act as a key point of contact between the client, contractors and Bellrock Group, ensuring effective communication and service delivery.
• Manage planned and reactive maintenance through Concerto, ensuring works are completed on time, within contract requirements and accurately recorded.
• Work with the Technical Manager to manage sustainability and operational plans, tracking actions through Deepki.
• Use BMS, IEQ and other smart building technology to monitor comfort, air quality, energy use and asset performance.
• Manage contractor performance, completing site audits and quality inspections and driving actions through to completion.
• Support financial administration including invoicing, reconciliation, budgeting and monthly client reporting.

Skills

Facilities Management

Client & stakeholder mgmt

FM systems & tech

FM projects support

Health & safety

Communication & organisation

Proactive & adaptable

Tools

Concerto

BMS

IEQ

Deepki

Job description

Role Overview

To co-ordinate and organise FM service delivery ensuring work is carried out to a high standard, management of contractors, management of the concerto system; contract variation quotations and corresponding invoicing and the production of reports.

South East | England

Role Overview

To co-ordinate and organise FM service delivery ensuring work is carried out to a high standard, management of contractors, management of the concerto system; contract variation quotations and corresponding invoicing and the production of reports.

Key Responsibilities

• Act as a key point of contact between the client, contractors and Bellrock Group, ensuring effective communication and service delivery.
• Manage planned and reactive maintenance through Concerto, ensuring works are completed on time, within contract requirements and accurately recorded.
• Work with the Technical Manager to manage sustainability and operational plans, tracking actions through Deepki.
• Use BMS, IEQ and other smart building technology to monitor comfort, air quality, energy use and asset performance.
• Manage contractor performance, completing site audits and quality inspections and driving actions through to completion.
• Support financial administration including invoicing, reconciliation, budgeting and monthly client reporting.
• Maintain strong health, safety, environmental and compliance standards across the site.
• Support projects, occupier engagement, events and initiatives that improve the overall building experience.

Skills & Experience

• Experience working within Facilities Management, ideally across both hard and soft services.
• Strong client and stakeholder management skills with a customer-focused approach.
• Confident using technology and FM systems, with the ability to learn new platforms quickly.
• Experience supporting FM projects and driving improvements to service delivery.
• Good understanding of health & safety, including audits, risk assessments and emergency procedures.
• Strong communication and organisational skills, with the ability to resolve occupier queries and complaints effectively.
• Proactive, adaptable and comfortable working across a busy building environment.
• Awareness of sustainability, social value and creating a positive occupier experience.

Desirable

• Experience with building fabric and long-term maintenance/lifecycle costing.

AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work mobile between sites within the South East of England Monday to Friday 08:30-17:00.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Why Bellrock?

At Bellrock, our people make the difference.

We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.

We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.

Inclusion

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.